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Extended Stay America - Fayetteville - Cross Creek Mall
- Hotels
- Fayetteville, NC
About this business
Location details
4105 Sycamore Dairy Rd., Fayetteville, NC, 28303, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
Roilita, we appreciate you choosing our hotel and for providing your rating. It was good seeing you were satisfied with our service and facilities, but we are sorry that we couldn't hit the mark of your expectations for a perfect visit. We hope you'll choose to stay with us in the near future. Sincerely, Hotel Management
Business response:
Thank you for being our guest at Extended Stay America. We appreciate your rating and are delighted that your visit with us was a great one. It was good to have you here, and we hope you will come and see us again soon. Sincerely, Hotel Management
De passage après 13 h de route Bien situé près de bons restaurants très confortable.
Business response:
Thank you for staying at Extended Stay America. We are delighted to read you liked our convenient location and well-kept property. Thanks for being our guest, and we look forward to welcoming you back soon. Sincerely, Hotel Management
My stay Great hotel for price, location and front desk hospitality.
Business response:
Richard, thank you for staying at Extended Stay America. We are delighted to read you liked our convenient location and affordable rates as well as courteous service. It was a pleasure to have you as our guest, and we hope to see you again soon. Sincerely, Hotel Management
Business response:
Tara, we are so glad you enjoyed your time at Extended Stay America. Thank you for your nice rating, and we look forward to your next visit. Sincerely, Hotel Management
The hotel is nice. Staff is kind. But our suite did NOT smell clean. Beds were hard.
Business response:
Maria, thank you for taking the time to share your feedback. Although you were overall pleased with your stay with us, but we are sorry for not meeting all of your expectations. We have shared your feedback with our team in an effort to improve our service and facilities moving forward. We hope you will consider us again the next time you are in this area. Sincerely, Hotel Management
Rude front desk staff Ultimately the stay was pleasant but initially I was very disappointed in the attitude of the front desk receptionist. She came off as very rude stating if “I return to the hotel during the night you may not be allowed entrance!” This seemed to be more of a issue with me unknown why, but I can’t understand how anyone would check in after a certain hour if this was the standard.
Business response:
Thank you for taking the time to provide feedback about your stay. Although you had an overall good stay, we are sorry for the unpleasant experience with one of our associates. We truly regret the inconvenience you had and will use it to make sure we are more consistent in our service delivery. We hope you consider staying with us again as we would welcome the opportunity to restore your confidence in our hotel. Sincerely, Hotel Management
Business response:
Willow, thank you for choosing Extended Stay America and for the five-star rating. We are thrilled to know we met all your expectations and you had a great stay. It was a pleasure having you as our guest, and we look forward to hosting you again soon. Sincerely, Hotel Management
Business response:
Phillip, thank you for the nice rating of Extended Stay America. It makes us happy to know that we were able to deliver a pleasant stay to you. We appreciate your review and hope to have you as our guest again. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Fayetteville - Cross Creek Mall
How is Extended Stay America - Fayetteville - Cross Creek Mall rated?
Extended Stay America - Fayetteville - Cross Creek Mall has a 4.4 star rating with 815 reviews.
When is Extended Stay America - Fayetteville - Cross Creek Mall open?
Extended Stay America - Fayetteville - Cross Creek Mall is open now. It will close tomorrow at 12:00 a.m.