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Extended Stay America - Fayetteville - Cross Creek Mall
- Hotels
- Fayetteville, NC
About this business
Location details
4105 Sycamore Dairy Rd., Fayetteville, NC, 28303, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The room was as advertised clean spacious. The staff was very helpful and accommodating. The layout of the room was perfect.
Business response:
Thank you for choosing Extended Stay America - Fayetteville - Cross Creek Mall and for your review. We are glad to read your well-appointed room and our courteous associates helped make your stay a memorable one. Your feedback is of utmost value to us as it will help us to improve. It was our pleasure hosting you, and we hope to be your first choice every time you visit our area. Sincerely, General Manager
A decent hotel all in all It was a decent hotel. When they say "check in at 3pm" that's what they mean, not a min sooner. Once we got into our room we realized the shower head was missing... But I saw an employee in the hallway and she took care of it right away. The pull out couch did not have a sheet which I thought was odd. The oven had burnt food caked on the racks (I thought they would have cleaned out before we arrived). The pool was nice my son had a great time in it. All in all it was a decent place to stay for a cou... read more
Business response:
Thank you for your review of Extended Stay America - Fayetteville - Cross Creek Mall. We are glad to know you had pleasant stay with us. We have checklists in place to inspect every suite after it has been serviced, and we are sorry we missed something during this process. We are working with our housekeeping team to reiterate the importance of our procedures and hope to welcome you back soon. Sincerely, General Manager
Great rooms in a great location! Great location and friendly staff!
Business response:
Thank you for being our guest at Extended Stay America - Fayetteville - Cross Creek Mall. We are delighted to know our location was ideal for your needs and that you were impressed with the service provided by our staff. It was a pleasure hosting you, and we look forward to welcoming you back soon! Sincerely, General Manager
The Hotel was clean and the service was good, Local the some great restaurant's and Fort Bragg, I will be staying there again if I am back in the area.
Business response:
Robert, we are delighted you enjoyed your visit and appreciate you taking the time to share your feedback. It’s great to know that you loved our clean facilities and the outstanding service from our associates. I will share your praises with my associates. We look forward to seeing you again at Extended Stay America - Fayetteville - Cross Creek Mall! Sincerely, General Manager
I had a wonderful stay the front desk was great and they went out of the way to make sure I was having a great customer experience
Business response:
Wow - Bryant, we are delighted to know you had an excellent stay at Extended Stay America - Fayetteville - Cross Creek Mall. Our staff is committed to providing an outstanding service, so they all will be happy to know their efforts helped make your stay a memorable one. On behalf of everyone here, we invite you to come and visit us again soon. Sincerely, General Manager
Surprisingly awesome! I fully expected this hotel to be a bit below average, especially for the price that I paid. Boy was I wrong! The room was in pristine condition, the hallway and lobby areas were spotless, and the staff were consistently pleasant and accommodating from day to day. I will definitely stay at this hotel again
Perfect! I came into town last minute and needed a room. The hotel was in the perfect location for food and shopping. The room was clean, comfortable and quiet. My daughter and I were only staying for one night but would have been fine for longer. The room was spacious and set up nicely. The kitchen area and bathroom was very clean. I will definitely stay there again!
Business response:
Thank you for taking the time to share your experience. It is great to see you were well accommodated at our hotel with suitable room accommodations at the last minute. Thank you again for your review. We look forward to seeing you in the future, should your travels bring you back to our area.
Not what i hopef Smelled of dirty clothes and mildew. No basic stuff in toom like lotion or mouth wash Air conditioner didn't work
Overall. Over 85%. Satisfied.
Business response:
Thank you for sharing your experience. I am glad to see you were satisfied with your stay at our hotel. Thank you again for your review. We look forward to seeing you in the future, should your travels bring you back to our area.
Frequently asked questions about Extended Stay America - Fayetteville - Cross Creek Mall
How is Extended Stay America - Fayetteville - Cross Creek Mall rated?
Extended Stay America - Fayetteville - Cross Creek Mall has a 4.3 star rating with 738 reviews.
When is Extended Stay America - Fayetteville - Cross Creek Mall open?
Extended Stay America - Fayetteville - Cross Creek Mall is open now. It will close tomorrow at 12:00 a.m.