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4105 Sycamore Dairy Rd., Fayetteville, NC, 28303, United States
Get directionsWeekday | Schedule | Status |
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Mon | 12:00 a.m. to Midnight | |
Tue | 12:00 a.m. to Midnight | |
Wed | 12:00 a.m. to Midnight | |
Thu | 12:00 a.m. to Midnight | |
Fri | 12:00 a.m. to Midnight | |
Sat | 12:00 a.m. to Midnight | |
Sun | 12:00 a.m. to Midnight |
Disappointed The hotel is ok at best. this is the second time we have stayed and it will be the last. it seems something is always broken. last time it was the pool, this time it was my bathtub and bathroom fan. The grab and go breakfast is merely some granola bars, packaged muffins, and coffee and tea. There was no maintenance on staff and only one person working the whole hotel. He was really trying his best by the way. Also, the free wifi didn't work either one of our trips and our AC unit was not working properly. On a g... read more
Good price It's a great area because it's quiet, but still close to everything. Beds can be more comfortable. I like how the main room and other room had separate a/c controls. I would've liked a bigger bathroom and utensils already in the room.
Business response:
We appreciate you taking the time to write a review and for choosing to stay with us. It is pleasing to to know you valued our quiet, convenient hotel and that the bed was comfortable for a relaxing experience. Once more, thank you for posting your review. We look forward to having you visit with us again in the future.
Nice hotel. Not fancy, but very comfortable, clean, and a very helpful and friendly staff. The "breakfast" was a bit of a stretch (packaged muffins, oatmeal packets and sometimes a granola bar, and reg. Coffee, tea and hot cocoa packets), just minimal. It was a pleasure having a good room and helpful people during our evacuation period during the hurricane. I would consider Extended Stay again...in a heartbeat!
Business response:
Thank you for taking the time to write a review. I am glad to see that you were had great experience due to your comfortable accommodations and helpful staff. Once more, thank you for posting your review. We look forward to having you visit with us again in the future.
This is a typical no-frills hotel. Clean and comfortable but that's about it. Our room had a refrigerator, stove and microwave, however, no utensils. We asked for a coffee pot, they had none available. Asked for a tea kettle, none available. We had to ask for dishes, utensils, cups, etc. every time we needed them. Not even a piece of paper in our room. Breakfast consisted of packaged oatmeal, granola bars and packaged muffins. Coffee was good and hot so that's a plus. One customer complained about black mold in his room and ... read more
Not enough amenities for the amount we paid Tyler at the front desk was great. The price was high for a placertain that only cleans a room weekly and when a person checks out. Breakfast was grab n go with only coffee to drink and a small selection of muffins, granola, & oatmeal.
Business response:
I want to thank you for taking the time to post a review of your stay. Please accept our apologies that you would have preferred more amenities for the price you paid. Overall, I am glad you received great customer service and were able to enjoyed your stay. Thank you again for sharing your comments with us. We look forward to hosting you again in the future.
Good and bad We chose this hotel because of the location , but also the pool and the continental breakfast that was advertised on the website. The pool was not open and there was no breakfast only fruit and granola bars. The location was great and the room was clean.
Extended Stay America - Fayetteville - Cross Creek Mall has a 4.3 star rating with 738 reviews.
Extended Stay America - Fayetteville - Cross Creek Mall is open now. It will close tomorrow at 12:00 a.m.