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Extended Stay America - Fayetteville - Cross Creek Mall
- Hotels
- Fayetteville, NC
About this business
Location details
4105 Sycamore Dairy Rd., Fayetteville, NC, 28303, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Great hotel and great location Great hotel and great location Close to restaurants and the mall..grocery store too Clean spacious rooms and bathrooms Excellent overall Need to improve on staff and front desk
Business response:
Shannon, it was a pleasure having you as a guest at Extended Stay America. We are pleased to know you had a great stay with us and the highlight of your entire stay was our convenient location as it perfect for all you wanted to do while being here. Your feedback is noted and will be useful in improving our future guest experiences. Please come back to visit us the next time you are in the area. Sincerely, Hotel Management
The only thing I would have liked would have been two nice chairs for the time spent in the room.
Business response:
Thank you for staying at Extended Stay America. We are glad to know you had a nice time with us. We value your suggestion and have taken a note of it. It was a pleasure to have you as our guest, and we hope to see you again soon. Sincerely, Hotel Management
Just a rouch in the shower of 101
Business response:
Thank you for being our guest at Extended Stay America. It’s good to know you had a pleasant visit and were impressed with most aspects of our hotel. However, we are sorry for the cleanliness issues you had while being here. We have shared your comments with our Housekeeping Manager to see where we went wrong so any necessary improvements to our processes can be made. We hope you will make us your home again in the future. Sincerely, Hotel Management
Just Ok The staff was terrible you always had to wait for service and they were not very friendly.
Business response:
Thank you for your feedback. We are pleased you stayed with us, but we are sorry for the inconvenience you experienced while here. Your feedback is of utmost value, and we will use it as a training tool to improve our performance moving forward. Please visit us again so we can restore your faith in our hotel and provide you with the hospitality you should always expect from us. Sincerely, Hotel Management
Overall good hotel to stay Overall good hotel to stay Spacious rooms with refrigerator, microwave and stove Very spacious bathroom
Business response:
Thank you for your nice feedback about Extended Stay America. We are glad to know you liked your well-appointed room and found us to be a good value. We hope to be your hotel of choice whenever you are back in this area. Sincerely, Hotel Management
Business response:
Thank you for your fabulous rating and letting us know your visit to Extended Stay America was exceptional. It was a pleasure having you as our guest, and we look forward to welcoming you again in the near future. Sincerely, Hotel Management
Over all alright. Could do better with cleanliness of hallway, had a funky smell on the first floor. but staff was excellent.
Business response:
Thank you for being our guest at Extended Stay America. We are delighted to know you were comfortable here and were impressed with the service provided by our staff. We have shared your comments with our Housekeeping Manager to see where we went wrong so any necessary improvements to our processes can be made. We appreciate your business and look forward to serving you again soon! Sincerely, Hotel Management
Overall good Room was very spacious and clean has refrigerator microwave and stove and sink nice size king size bed only issue was they were having some problems with her hot water other than that overall very good
Business response:
Christopher, thanks for choosing our hotel for your stay. We are glad to know you enjoyed the spaciousness of your comfortable room and could make good use of the fully equipped kitchen. Thank you once more for your feedback, and we hope to welcome you back again soon. Sincerely, Hotel Management
Always booked with Extended Stay America Spacious rooms with refrigerator, microwave and stove. Clean rooms with spacious bathroom. Quiet location. Close to the mall and restaurants.
Business response:
Ali, thank you for staying at Extended Stay America and for the wonderful feedback. We are thrilled to read to know you were benefitted with our convenient location and that you loved your well-equipped room along with the great value we offer. Thanks once more, and we look forward to hosting you again when in the area. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Fayetteville - Cross Creek Mall
How is Extended Stay America - Fayetteville - Cross Creek Mall rated?
Extended Stay America - Fayetteville - Cross Creek Mall has a 4.3 star rating with 776 reviews.
When is Extended Stay America - Fayetteville - Cross Creek Mall open?
Extended Stay America - Fayetteville - Cross Creek Mall is open now. It will close tomorrow at 12:00 a.m.