This profile has been claimed by the business owner or representative.
Extended Stay America - Fayetteville - Cross Creek Mall
- Hotels
- Fayetteville, NC
About this business
Location details
4105 Sycamore Dairy Rd., Fayetteville, NC, 28303, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Over all alright. Could do better with cleanliness of hallway, had a funky smell on the first floor. but staff was excellent.
Business response:
Thank you for being our guest at Extended Stay America. We are delighted to know you were comfortable here and were impressed with the service provided by our staff. We have shared your comments with our Housekeeping Manager to see where we went wrong so any necessary improvements to our processes can be made. We appreciate your business and look forward to serving you again soon! Sincerely, Hotel Management
Overall good Room was very spacious and clean has refrigerator microwave and stove and sink nice size king size bed only issue was they were having some problems with her hot water other than that overall very good
Business response:
Christopher, thanks for choosing our hotel for your stay. We are glad to know you enjoyed the spaciousness of your comfortable room and could make good use of the fully equipped kitchen. Thank you once more for your feedback, and we hope to welcome you back again soon. Sincerely, Hotel Management
Always booked with Extended Stay America Spacious rooms with refrigerator, microwave and stove. Clean rooms with spacious bathroom. Quiet location. Close to the mall and restaurants.
Business response:
Ali, thank you for staying at Extended Stay America and for the wonderful feedback. We are thrilled to read to know you were benefitted with our convenient location and that you loved your well-equipped room along with the great value we offer. Thanks once more, and we look forward to hosting you again when in the area. Sincerely, Hotel Management
Excellent Excellent location clean rooms spacious rooms Helpful staff...ask for Dina she is the best!! Near mall and restaurants
Business response:
Wayne, it is a pleasure knowing you were impressed with our location close to points of your interest and that you loved your spacious suite and service we offer. Your compliments have been shared with our entire staff, especially with Dina for exceeding your expectations. Thank you for staying with at Extended Stay America, and we look forward to another opportunity to welcoming you back soon. Sincerely, Hotel Management
Excellent place to stay Excellent place to stay. Great location and great rooms. Walking distance to restaurants and grocery store. Near the mall. Clean rooms...good staff. Ask for Dina at front desk ..she is the best!! Excellent place. Has refrigerator, microwave and stove
Business response:
Carl, thank you for sharing your wonderful review about your stay at Extended Stay America. We are delighted to read you loved the convenience of our location and found us to be an excellent value in the area. Thanks once more for allowing us to be of service, and we hope to have the pleasure of doing so again on your next trip. Sincerely, Hotel Management
Great location and experience Great location and experience. Clean rooms..spacious, great bathroom. Has refrigerator, stove and microwave. Excellent overall!!
Business response:
Thank you for being our guest at Extended Stay America. We are thrilled to know you were comfortable here and that our location was convenient for your needs. It was a pleasure hosting you, and we look forward to seeing you again soon! Sincerely, Hotel Management
Perfect location, perfect for extended Perfect location. Great for my guest to stay for business. Extended stay clean spacious room, great bathroom, has microwave, refrigerator and stove. Several things walking distance too. Overall Excellent for multiple nights.
Business response:
Thank you for choosing to stay at Extended Stay America. We are thrilled to know our location close to various attractions of the city was convenient for your needs and that you were impressed with the comfort of your room. We appreciate your suggestions and look forward to seeing you again soon! Sincerely, Hotel Management
Friendly staff with a few minor issues Staff were helpful and friendly. The bathtub had a vent plate unscrewed and laying on the floor next to the bathtub.
Business response:
Thank you for selecting Extended Stay America for your visit and for sharing your comments. We are glad to read that you liked our friendly associates, but we are sorry for the issue you had in your bathroom and the inconvenience it caused. We hope this did not overshadow your otherwise positive stay with us and that you will choose us again in the future. Sincerely, Hotel Management
Good overall.....convenient centrally located Good overall....very nice rooms....spacious with stove, microwave, refrigerator and sink. Very spacious bathroom. Staff is at times hard to find but when I did find someone they were helpful to get me more towels. Near Texas house and Buddha restaurants. Close to mall. Not far more golds gym either...always need to work out when I travel. Overall very nice.
Business response:
Eddy, it was a pleasure having you as our guest at Extended Stay America. We are glad to know you were impressed with most aspects of our hotel, especially with our proximity to various places and your well-appointed room. Also, your feedback is of utmost value, and we will use it as a training tool to improve our customer service further. We hope you will make us your home again in the future. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Fayetteville - Cross Creek Mall
How is Extended Stay America - Fayetteville - Cross Creek Mall rated?
Extended Stay America - Fayetteville - Cross Creek Mall has a 4.3 star rating with 738 reviews.
When is Extended Stay America - Fayetteville - Cross Creek Mall open?
Extended Stay America - Fayetteville - Cross Creek Mall is open now. It will close tomorrow at 12:00 a.m.