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Extended Stay America - Fayetteville - Cross Creek Mall
- Hotels
- Fayetteville, NC
About this business
Location details
4105 Sycamore Dairy Rd., Fayetteville, NC, 28303, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Just a rouch in the shower of 101
Business response:
Thank you for being our guest at Extended Stay America. It’s good to know you had a pleasant visit and were impressed with most aspects of our hotel. However, we are sorry for the cleanliness issues you had while being here. We have shared your comments with our Housekeeping Manager to see where we went wrong so any necessary improvements to our processes can be made. We hope you will make us your home again in the future. Sincerely, Hotel Management
Just Ok The staff was terrible you always had to wait for service and they were not very friendly.
Business response:
Thank you for your feedback. We are pleased you stayed with us, but we are sorry for the inconvenience you experienced while here. Your feedback is of utmost value, and we will use it as a training tool to improve our performance moving forward. Please visit us again so we can restore your faith in our hotel and provide you with the hospitality you should always expect from us. Sincerely, Hotel Management
Overall good hotel to stay Overall good hotel to stay Spacious rooms with refrigerator, microwave and stove Very spacious bathroom
Business response:
Thank you for your nice feedback about Extended Stay America. We are glad to know you liked your well-appointed room and found us to be a good value. We hope to be your hotel of choice whenever you are back in this area. Sincerely, Hotel Management
Business response:
Thank you for your fabulous rating and letting us know your visit to Extended Stay America was exceptional. It was a pleasure having you as our guest, and we look forward to welcoming you again in the near future. Sincerely, Hotel Management
Over all alright. Could do better with cleanliness of hallway, had a funky smell on the first floor. but staff was excellent.
Business response:
Thank you for being our guest at Extended Stay America. We are delighted to know you were comfortable here and were impressed with the service provided by our staff. We have shared your comments with our Housekeeping Manager to see where we went wrong so any necessary improvements to our processes can be made. We appreciate your business and look forward to serving you again soon! Sincerely, Hotel Management
Overall good Room was very spacious and clean has refrigerator microwave and stove and sink nice size king size bed only issue was they were having some problems with her hot water other than that overall very good
Business response:
Christopher, thanks for choosing our hotel for your stay. We are glad to know you enjoyed the spaciousness of your comfortable room and could make good use of the fully equipped kitchen. Thank you once more for your feedback, and we hope to welcome you back again soon. Sincerely, Hotel Management
Always booked with Extended Stay America Spacious rooms with refrigerator, microwave and stove. Clean rooms with spacious bathroom. Quiet location. Close to the mall and restaurants.
Business response:
Ali, thank you for staying at Extended Stay America and for the wonderful feedback. We are thrilled to read to know you were benefitted with our convenient location and that you loved your well-equipped room along with the great value we offer. Thanks once more, and we look forward to hosting you again when in the area. Sincerely, Hotel Management
Excellent Excellent location clean rooms spacious rooms Helpful staff...ask for Dina she is the best!! Near mall and restaurants
Business response:
Wayne, it is a pleasure knowing you were impressed with our location close to points of your interest and that you loved your spacious suite and service we offer. Your compliments have been shared with our entire staff, especially with Dina for exceeding your expectations. Thank you for staying with at Extended Stay America, and we look forward to another opportunity to welcoming you back soon. Sincerely, Hotel Management
Excellent place to stay Excellent place to stay. Great location and great rooms. Walking distance to restaurants and grocery store. Near the mall. Clean rooms...good staff. Ask for Dina at front desk ..she is the best!! Excellent place. Has refrigerator, microwave and stove
Business response:
Carl, thank you for sharing your wonderful review about your stay at Extended Stay America. We are delighted to read you loved the convenience of our location and found us to be an excellent value in the area. Thanks once more for allowing us to be of service, and we hope to have the pleasure of doing so again on your next trip. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Fayetteville - Cross Creek Mall
How is Extended Stay America - Fayetteville - Cross Creek Mall rated?
Extended Stay America - Fayetteville - Cross Creek Mall has a 4.4 star rating with 816 reviews.
When is Extended Stay America - Fayetteville - Cross Creek Mall open?
Extended Stay America - Fayetteville - Cross Creek Mall is open now. It will close tomorrow at 12:00 a.m.