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Extended Stay America - Fayetteville - Cross Creek Mall
- Hotels
- Fayetteville, NC
About this business
Location details
4105 Sycamore Dairy Rd., Fayetteville, NC, 28303, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
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Close to highway.
Business response:
Dear Karen, We are glad to hear that our convenient location near the highway was beneficial for your stay at Extended Stay America! Providing easy access to major roads is important to us, and we are pleased it met your needs. Thank you for your positive feedback, and we hope to welcome you back again soon.Sincerely,Hotel Management
Stay was good until i had to walkthru the hallway that was smelling strongly of Marijuana. not to mention early morning angry loud outbursts heard from others on the hallway.
Business response:
Dear phyllis, Thank you for staying at our hotel and for your candid feedback. We apologize for the concerns you experienced during your stay. We work hard to provide a clean and comfortable environment; therefore, we regret that this issue compromised your experience. We will follow up on your concerns to ensure we are well-poised to serve you better during your next stay. Thank you again for your candid feedback.Sincerely,Hotel Management
Property was well cared for
Business response:
Dear Divine, We are delighted you found Extended Stay America's property well cared for! Maintaining a clean and welcoming environment is our priority. Your positive feedback is greatly appreciated, and we look forward to welcoming you back for another enjoyable stay in the future!Sincerely,Hotel Management
Very clean and excellent service from the staff. My only critique is the bathroom sink has no counter space for your toiletries. Perhaps a shelf could be added somewhere.
Somewhat hectic Seemed to be a lot of semi-permanent residents. Not the quietest crowd.
Business response:
Dear Guest, Thank you for your feedback regarding your concerns during your time with us. Please accept our sincere apologies for the inconvenience caused. We understand the importance of providing a peaceful environment for our guests and sincerely apologize for falling short in this regard. We take your concerns seriously and will look into the issue to address it effectively. Your feedback is appreciated, and we hope to provide you with a more tranquil and enjoyable stay in the future.Sincerely,Hotel Management
Loud Neighbors The people across the hall were very loud talking, etc!!
Business response:
Dear Teresa, Thank you for posting such kind comments about our time together. We make every effort to provide service that is above and beyond your expectations. We share your words of encouragement with the team. However, we are sorry for the noise concerns that you mentioned. If made aware, our front desk team can help you solve such problems. Please return, and we welcome you again at Extended Stay America.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Fayetteville - Cross Creek Mall
How is Extended Stay America - Fayetteville - Cross Creek Mall rated?
Extended Stay America - Fayetteville - Cross Creek Mall has a 4.3 star rating with 738 reviews.
When is Extended Stay America - Fayetteville - Cross Creek Mall open?
Extended Stay America - Fayetteville - Cross Creek Mall is open now. It will close tomorrow at 12:00 a.m.