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Extended Stay America - Fishkill - Route 9
- Hotels
- Fishkill, NY
About this business
Location details
25 Merritt Blvd., Fishkill, NY, 12524, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Clean and good amenities but the supposed "breakfast" was really just Nutrigrain bars and packets of oatmeal and coffee.
The first room we were put in had a moldy bed and terrible smell. However, after speaking with the front desk, they moved us to a better room that was much better. Not amazing, but good for the price we paid.
Business response:
Dear Bryan, We appreciate you sharing your experience. While we are sorry that the first room didn't meet your expectations, we are glad that our team was able to assist and find a more suitable option for you promptly. Your feedback helps us continue improving. Thank you for choosing Extended Stay America—we hope to welcome you again and provide an even better stay next time. Sincerely, Hotel management
Kind staff. Kinda stinky hotel
very hospitable staff,warm an frienly, Proffesional
Business response:
Dear Ivan, We are delighted to hear that our team made you feel welcome and well cared for during your visit! Creating a comfortable and respectful environment is always our goal, and it’s great to know we could achieve this for you. Thanks for your kind words and for staying with us at Extended Stay America—we’d be happy to have you back anytime! Sincerely, Hotel Management
The man who checked us in was courteous. We appreciated the luggage carts. The room was "adequate minus." The floor was very sticky. We had to ask for washcloths, as none were left in our bathroom. It was a place to sleep for a few hours, nothing more. All of our luggage had to be placed on the sofa and counter because of the sticky floors. When we went to check out we couldn't find a person at the desk. I knocked on the laundry room door, and the person doing the laundry took my room entry cards. It was a bit strange. I don... read more
Business response:
Dear Anne, Thank you for sharing your experience and for your kind words about the service you received upon arrival. We are glad certain aspects were helpful during your stay, though we regret that other elements did not meet your expectations. Your observations have been shared with our team to help improve both comfort and guest support. We understand your concerns and hope you might consider giving us another opportunity to provide a more seamless and pleasant experience in the future. Sincerely, Hotel Management
Nice but no ice machine and not very quiet
Business response:
Dear Sherry, Thank you for taking a moment to share your impressions. We are pleased to know certain aspects of your visit were enjoyable, and we genuinely value your feedback. We regret that some aspects of your stay fell short of expectations and apologize for any inconvenience this may have caused. Your comments help us identify areas for growth. We look forward to welcoming you again and providing a more restful and accommodating experience. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Fishkill - Route 9
How is Extended Stay America - Fishkill - Route 9 rated?
Extended Stay America - Fishkill - Route 9 has a 3.4 star rating with 1,628 reviews.
When is Extended Stay America - Fishkill - Route 9 open?
Extended Stay America - Fishkill - Route 9 is open now. It will close tomorrow at 12:00 a.m.