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Extended Stay America - Fishkill - Route 9
- Hotels
- Fishkill, NY
About this business
Location details
25 Merritt Blvd., Fishkill, NY, 12524, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Terrible smell throughout entire building. Key card wouldn’t work on my door
Business response:
Dear Brittany, We are very sorry to hear about the unpleasant experience you had during your stay. We understand how frustrating these issues must have been, and we sincerely apologize for the inconvenience caused. Our front desk staff is always available to assist if needed, and we regret that this was not your experience. We are addressing your concerns with our maintenance team to ensure this issue does not recur. Thank you for your feedback—it helps us improve. We hope you’ll consider giving us another opportunity to pro... read more
Lugar agradable, buenos servicios y práctico para pasar la noche. El lugar fue seguro, con todas las facilidades. Nada extraordinario pero confortable.
Wouldn’t come back
Business response:
Dear Meghan, Thank you for staying with us during your recent visit to our area. We appreciate your review and hope you will accept our apologies for the issues with your room not meeting your expectations. We hope you will give us another chance to provide you with the exceptional service you deserve soon. Sincerely, Hotel Management
Es muy tranquilo el lugar
Buen lugar
Business response:
Dear Lorena, Thank you so much for the kind words! We are happy to know you enjoyed your time with us. Creating a pleasant and comfortable experience is always our goal, and it's great to hear that reflected in your stay. We truly appreciate your feedback and look forward to welcoming you back to Extended Stay America whenever your travels bring you our way. Sincerely, Hotel Management
N/A
It’s good please
Business response:
Dear Guest, Thank you for your kind feedback! We are thrilled to hear you had a positive experience during your stay. It means a lot to us that you found everything to your satisfaction. We appreciate you choosing Extended Stay America and hope to welcome you back soon for another enjoyable visit. Sincerely, Hotel Management
Hotel smelled really bad,pots and pans were dirty and there wasn’t actually breakfast just oatmeal packets
Business response:
Dear Guest, Thank you for sharing your feedback. We are truly sorry your stay did not meet expectations, especially regarding cleanliness and amenities. Your comments are important and will help us improve our services moving forward. We appreciate your patience and hope you might consider giving us another chance in the future to provide a much better experience. Sincerely, Hotel Management
Just OK Basic room and accommodations for a night on the road. Clean but no real amenities. No cutlery or anything in the kitchen units. No extra blankets in the room. No soap dish in the shower.
Business response:
Dear Guest, Thank you for taking the time to share your thoughts. We are glad to hear the room was clean and suited your needs for the night. We apologize for any inconvenience caused by the missing kitchen items and other amenities. Your feedback is valuable and helps us identify areas to enhance the guest experience. We hope to have the opportunity to provide you with a more comfortable stay in the future. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Fishkill - Route 9
How is Extended Stay America - Fishkill - Route 9 rated?
Extended Stay America - Fishkill - Route 9 has a 3.4 star rating with 1,628 reviews.
When is Extended Stay America - Fishkill - Route 9 open?
Extended Stay America - Fishkill - Route 9 is open now. It will close tomorrow at 12:00 a.m.