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Extended Stay America - Fishkill - Route 9
- Hotels
- Fishkill, NY
About this business
Location details
25 Merritt Blvd., Fishkill, NY, 12524, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Really liked having a kitchen. Could add a toaster oven to make it perfectly equipped for our needs.
Business response:
Thank you for taking the time to write a review about your stay with us at Extended Stay America while you were here for an event. It is great to hear you enjoyed your stay overall and liked our kitchen. We appreciate your suggestions and look forward to hosting you again soon. Sincerely, Hotel Management
We liked the staff. Very courteous and helpful. The rooms were fairly clean and comfortable. However, the room air conditioner rattled fairly loudly all night, which we reported in the morning to the front desk, and they promised to submit a work order for repair of the air conditioner unit.
Business response:
Thank you for selecting Extended Stay America for your recent visit and for sharing your comments. Our team was so pleased to learn you enjoyed your stay, found your suite comfortable and the staff friendly and professional. However, we are sorry for the noise issues you faced with the air conditioner. Your feedback will be shared with the maintenance teams for review and action. It was a pleasure to have you as our guest, and we hope to see you again soon. Sincerely, Hotel Management
In a great location but the “ continental breakfast” was a few granola bars and coffee. Very disappointing. That aside it was a good stay at a good price
Business response:
Pat, thank you for choosing to stay at Extended Stay America. It is great to know you enjoyed our ideal location and that you found us to be a good value. Your feedback in regard to the grab-and-go breakfast offerings has been shared with our brand leaders to determine new choices. We appreciate your business and look forward to your next visit. Sincerely, Hotel Management
Never again While I was there, my jewelry was stolen by someone on staff. There was not supposed to be any housekeeping in my room (I was only there 4 days), but they came in, took my trash, a bath mat, and my jewelry. The hotel management was abysmal at keeping me up to date about their investigation. To date, I still have not heard from anyone in corporate, I never got a call back from site management (I had to place ALL the calls for information) and this was nearly 2 months ago. To boot, site management had the nerve to ... read more
I was charged for staying in the hotel and never checked in. Expedia sucks and I wont be using this app anymore and I also won’t ever book a room at extended stay or recommend my colleagues.
Fair hotel Hotel is fairly clean but needs some sprucing up.
Business response:
Donna, thank you for your review of your recent stay. We are glad you had an overall good stay. We value your observation and will share it with our housekeeping team. We hope to have another opportunity to welcome you back soon. Sincerely, Hotel Management
Ok, but needs upgrade. Room definitely needs to be upgraded. But the rooms were very spacefull
Business response:
Melissa, thank you for your review of your recent stay. We are glad you liked your spacious suite. However, we are sorry our hotel did not meet your expectations. We will share your feedback with appropriate individuals in our organization as we begin formulating plans for future updates. We appreciate your business and hope to see you again soon. Sincerely, Hotel Management
The elevator smelled like urine and fish. The room smelled like a nursing home. The staff were very friendly though and accommodating
Business response:
Melissa, thank you for your review. Although you liked our friendly staff, we apologize for the odor you experienced on your stay. We work hard to provide a clean and comfortable environment, and we are sorry the smell compromised your experience. We will follow up on your concerns to ensure we are well poised to serve you better during your next stay. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Fishkill - Route 9
How is Extended Stay America - Fishkill - Route 9 rated?
Extended Stay America - Fishkill - Route 9 has a 3.4 star rating with 1,628 reviews.
When is Extended Stay America - Fishkill - Route 9 open?
Extended Stay America - Fishkill - Route 9 is open now. It will close tomorrow at 12:00 a.m.