Extended Stay America - Fishkill - Westage Center

Anonymous 

on Expedia

11 years ago

Room Smelled like smoke 

Chris 

on Expedia

11 years ago

Worst hotel in the area Upon checking in, there was a bad odor that I did not pay much attention to. When we got to our room, the said odor became worst and the room was dirty. We had booked a 1 queen bed bedroom and instead, we found 2 small beds in the room. We called front desk regarding the discrepancy with the beds and she said that it's a common problem they've been having with Expedia, that they do not have queen bed bedrooms available. She told me not to worry as she is not charging me for the extra bed. It is also a... read more

Gabriel nene 

on Expedia

11 years ago

It was ok It was ok.cebtral location but you get what you pay for . 

Anonymous 

on Expedia

11 years ago

Awful Terrible service. Bed size was wrong. Blanket had cigerette burns. Most uncomfortable bed and pillow. Dog in the hotel barking. Breakfast was granola chewy bars. Front desk lady was conversing with fellow co workers loudy and how much she hated working there. Ill neverrrr come back. Awful hotel. 

PETER FIKARIS 

on Expedia

11 years ago

Breakfast was terrible'....room was filthy especially the kitchenette. 

Anonymous 

on Expedia

11 years ago

Disappointing.... The minute I walked through the door, the smell of stale smoke hit me like a brick. The "lobby" was very small and if you had more than 8 people, it was crowded. I wasn't sure I was looking at the "front desk" - had to actually ask the girl behind the counter, because I wasn't greeted, if it was the front desk! She wasn't dressed professionally, so I mistook her for a patron using a computer (she didn't even look up when I entered). Apparently, she was having many problems with the rooms. Sadly, my room sme... read more

Matt 

on Expedia

11 years ago

Never Again I have stayed at over 40 hotels in the past 3 years using Hotels. This is the first review I have ever written. I can honestly say this was the worst overall hotel I have ever stayed at. I'm not sure where to start. Upon arriving at around 6pm, I was asked to wait about 15 minutes so the staff could finish up my room. 6 pm. When I get to my room, I notice they gave me two doubles. I booked a Studio Queen on Hotels. I called the front desk to tell him my room was not what I had ordered. He asked me if I was okay w... read more

Rich 

on Expedia

11 years ago

Get what you pay for. Upon arrival, the staff was very prompt in getting me my room. however I had reserved a queen bed and they gave me a room with 2 full beds. room probably hadn't been cleaned since last guests left. just put new sheets on bed. shampoo in the room was what was leftover from last guests. go ahead and splurge, the $25 or $50 for the better hotel is so worth it... however if you don't plan on spending much time there than it is probably a good hotel. compared to other hotels in the area, not competitive at a... read more

Anonymous 

on Expedia

12 years ago

Horrible service... We arrived and no one was at the desk to check us in. We used the phone that was there to call someone but no one answered. Waited for over 10 minutes before anyone even showed up to allow us to check in. One of our two burners on the stove didn't work, our phone didn't work either which meant if we needed something that we had to go down to the lobby but yet again no one was there and had to use the phone to call someone and waited over 5 minutes for someone to come to the desk. Customer service killed o... read more