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Extended Stay America - Fort Lauderdale - Cypress Creek - N. Andrews Ave.
- Hotels
- Fort Lauderdale, FL
About this business
Location details
5851 N. Andrews Ave, Fort Lauderdale, FL, 33309, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Nasty, Dirty, hotel. Don't book this hotel We arrived at the hotel at 1:00 am. The gentleman informed us that he couldn't check us in until 1:30 due to audits on his computer. We stayed outside for 30 minutes waiting. We opened the door to our room and immediately noticed the thick smell from cigarette smoke. The room is supposed to be non smoking. I didn't move from the spot I was standing in. It was the most disgusting, dirty room I had ever seen. The curtains had stains on them, the floor was sticky, the kitchen was dirty... read more
Terrible hotel, rooms are falling apart and smelly terrible hotel to stay, In fact I could not stay in this hotel. I had to book another hotel right away. The first I went to check is falling apart and second room showed to me was smelly and humid. Is a disrespect to have this hotel listed on the Expedia hotels deal.
Business response:
Thank you for taking the time to write a review of your stay. The room conditions you described are unacceptable, and I sincerely apologize for your experience. As this hotel’s manager, I can assure you that I am working with our staff to ensure that our rooms are properly maintained and inspected. The staff and I appreciate your comments, as it will only help us to improve. We do hope you will choose to stay with us again so we can have the opportunity to provide you with a better experience.
I got stuck in the elevator
Business response:
Thank you for taking the time to write a review of your stay. I sincerely apologize for your experience at our hotel. To uphold our company’s high standards, we have had our elevator inspected to ensure it is functioning properly. Our team is committed to satisfying our guests, so we are very thankful for your feedback. I do hope that you will return to our hotel, or any of our other brand locations across the U.S. and Canada in the future.
wasn't happy it was no rags in the roomI wasn't happy with the stay
Business response:
Thank you for taking the time to write a review of your stay. I sincerely apologize that your room was not properly stocked upon your arrival. In response to your feedback, I am working with our staff to improve our service and cleaning procedures to prevent your experience from happening again. Your feedback is very important to us, so thank you for sharing. We hope that you will give us the opportunity to provide you with a better stay the next time you're in the area.
just a night of rest driving 10 hours. first room was dirty had to change.
De compras La zona poco agradable, nos quedamos tres días y no nos limpiaron la habitación ningún día. Salíamos al aeropuerto muy temprano por la mañana y no pudimos hacer check out; ya que no la recepción no está disponible a las 6 de la mañana. No volvería a este hotel en FLL
DONT DO IT!!! Poor service, no face towels, 1'st room was moldy, second room was a little better, no kitchen ware etc etc!!! Never again!!!
Very disappointed - The room was not what I expected at all. If it's a non-smoking environment why were there burn holes in the comforter on the bed? I also seen some bed bugs. I was forced to leave 3hrs before check out time because of the discomfort.
NEVER AGAIN I have stayed in this hotel over 4 years ago, and it was no were near the way or is, roach invested,cleaning staff is doing a very poor job at cleaning, I had to purchase my own cleaning utensils for restroom .
Frequently asked questions about Extended Stay America - Fort Lauderdale - Cypress Creek - N. Andrews Ave.
How is Extended Stay America - Fort Lauderdale - Cypress Creek - N. Andrews Ave. rated?
Extended Stay America - Fort Lauderdale - Cypress Creek - N. Andrews Ave. has a 3.3 star rating with 2,947 reviews.
When is Extended Stay America - Fort Lauderdale - Cypress Creek - N. Andrews Ave. open?
Extended Stay America - Fort Lauderdale - Cypress Creek - N. Andrews Ave. is open now. It will close tomorrow at 12:00 a.m.