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Extended Stay America - Fort Lauderdale - Cypress Creek - NW 6th Way
- Hotels
- Fort Lauderdale, FL
About this business
Location details
6001 NW 6th Way, Fort Lauderdale, FL, 33309, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
No Frills Stay Business travel on a budget. Chose the hotel because it had decent ratings, but the overall experience was less than average. The hotel room was dirty, toiletries were not provided, they don't have ice, and I'm not sure if breakfast was provided. I never smelled coffee or food.
Business response:
Dear Guest, Thank you for choosing us and posting your review. We follow the most rigorous industry standards when it comes to the service and cleanliness of our hotel. Therefore, it was disappointing to about your disappointment regarding the condition and amenities in your suite. Also, please accept our sincere apologies for not meeting your expectations regarding our complimentary breakfast. We will share all your concerns with the appropriate teams as we continually strive to improve our accommodations for our future gue... read more
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Staff was very nice and professional.
Business response:
Dear Christian, It is lovely to read your review of your recent stay at Extended Stay America. Our goal is to provide our guests with exceptional service, so we are thrilled we succeeded during your stay. Your comments will be shared with our team, and we appreciate your recognition of their dedication to outstanding hospitality. Thank you for being our guest, and we look forward to your next stay! Sincerely,Hotel Management
Great place to stay!! My stay was fabulous, clean comfortable rooms, quiet for ideal resting. Friendly staff at all he desk to custodial workers.
Great friendly staff and clean property. Would recommend!
Business response:
Dear Mary, Your kind comments and excellent rating are greatly appreciated by all of us here at Extended Stay America. It was delightful to know that the thoughtful service provided by our dedicated associates exceeded your expectations. Thank you for the recommendation, and we hope to have you as our guest again soon.Sincerely,Hotel Management
A Not So Pleasant Stay I stayed at this hotel a few times in the past with no complaints but my last stay there on 1/1/23 was horrible. I checked in around 8pm or so after a long tiring day. The room smelled musty and very unpleasant. The bathroom was unclean, the carpet was filthy, the furnitures are falling apart. My wife went to open a cabinet door, and it almost fell over her toes. My wife asked not to ever go back there again.
Business response:
Dear Ford, We apologize for anything other than a completely satisfying stay. We agree that some areas in our hotel are beginning to show their age, and we will share your concerns with our leaders and use them for future improvements. We also apologize for not living up to our commitment to clean, fresh accommodations during your stay. We have immediately brought your experience to the attention of our Housekeeping for review and action. Please know this is not usual for us, and we hope you give us another chance.Sincerely,... read more
Frequently asked questions about Extended Stay America - Fort Lauderdale - Cypress Creek - NW 6th Way
How is Extended Stay America - Fort Lauderdale - Cypress Creek - NW 6th Way rated?
Extended Stay America - Fort Lauderdale - Cypress Creek - NW 6th Way has a 3.4 star rating with 3,348 reviews.
When is Extended Stay America - Fort Lauderdale - Cypress Creek - NW 6th Way open?
Extended Stay America - Fort Lauderdale - Cypress Creek - NW 6th Way is open now. It will close tomorrow at 12:00 a.m.