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Extended Stay America - Fort Lauderdale - Cypress Creek - NW 6th Way
- Hotels
- Fort Lauderdale, FL
About this business
Location details
6001 NW 6th Way, Fort Lauderdale, FL, 33309, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Staff was SUPER nice and check in was simple. The room was pretty clean inside but the lobby, hallways, stairwells and outer areas reeked of weed and had a general thick, filthy smell as if it had not been cleaned in a very long time. The smell was so pungent and thick it made me sick. Even the air units in the hallways smelled of weed and smoke just blowing. The stairwell doors inside and out are broken and several residents prop outer doors open with large rocks at night. There is a ridiculous amount of cats on the propert... read more
Business response:
Laniesha, thank you for taking the time to evaluate your stay. We are glad you were pleased with the service our associates delivered and that you had a pleasant stay overall. However, we apologize for the inconvenience you experienced with your guest room. We are a non-smoking hotel, but on a rare occasion, we do have violators of this rule. We appreciate you bringing this to our attention so we can address it right away. We will also share your comments with our maintenance team regarding your outlined issues and immediate... read more
This room is so very clean and comfortable, also it's secured place too.
Business response:
Keith, thank you for being our guest and for reviewing your experience at Extended Stay America. It's so nice to know you found your suite comfortable and were pleased with our staff's exceptional service. We work hard to provide high service levels, so we will share your compliments with the team to let them know their efforts are appreciated. Thank you for choosing our hotel, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Business response:
Keith, thank you for being our guest and for taking the time to review your experience at Extended Stay America. It's so nice to know you found your suite comfortable and were pleased with our staff's exceptional service. We work hard to provide high service levels, so we will share your compliments with the team to let them know their efforts are appreciated. Thank you for choosing our hotel, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Pool was locked the entire time with no access.
Business response:
James, thank you for sharing your feedback. We apologize our hotel did not have a pool you were expecting, and we will take this opportunity to ensure our website is clear and our front desk staff offers clear communications about our offerings. We hope you were able to enjoy your suite with fully equipped kitchen, free WiFi and our complimentary grab-and-go breakfast. Thank you for being our guest, and we do invite you to stay with us again in the future. Sincerely, Hotel Management
Eateries near by.
Business response:
Perry, thank you for being our guest. We are pleased if you enjoyed your stay overall; however, we regret that we missed meeting some of your expectations. We apologize if we disappointed you, and we hope to have another opportunity to welcome you back soon. Sincerely, Hotel Management
the room smelled moldy and the wifi did not work well. I mentioned this to the front desk clerk the next morning who apologized and said she'd mention it to the manager. Within minutes he was in the room, agreed with my concerns and had me moved to another room that did not smell, had great internet then refunded my charge for the first night. I travel a lot: this is highly unusual good service.
Business response:
David, thank you for your review of Extended Stay America. We apologize for the issues you encountered during your stay; however, we are pleased that our team resolved this to your satisfaction. We are dedicated to providing genuine and attentive hospitality, and we appreciate you acknowledging our efforts. It was a pleasure hosting you, and we look forward to your next visit. Sincerely, Hotel Management
Business response:
Shaneki, thank you for being our guest and for taking the time to review your experience at Extended Stay America. It's so nice to know you found your suite comfortable and were pleased with our staff's exceptional service. We work hard to provide high service levels, so we will share your compliments with the team to let them know their efforts are appreciated. Thank you for choosing our hotel, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Convenient for a no frills short trip. Extremely friendly and staff. My suggestion is to have more food variety for breakfast and not the same type of gramola bar.
Business response:
Gary, thank you for being our guest at Extended Stay America. We are glad to know your stay with us was comfortable and that you were very much impressed with our friendly staff. We appreciate your suggestion in regards to our grab-and-go breakfast and have shared it with our brand leaders for any future improvements. It was a pleasure hosting you, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Fort Lauderdale - Cypress Creek - NW 6th Way
How is Extended Stay America - Fort Lauderdale - Cypress Creek - NW 6th Way rated?
Extended Stay America - Fort Lauderdale - Cypress Creek - NW 6th Way has a 3.4 star rating with 3,260 reviews.
When is Extended Stay America - Fort Lauderdale - Cypress Creek - NW 6th Way open?
Extended Stay America - Fort Lauderdale - Cypress Creek - NW 6th Way is open now. It will close tomorrow at 12:00 a.m.