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Extended Stay America - Fort Lauderdale - Davie
- Hotels
- Davie, FL
About this business
Location details
7550 W. State Rd. 84, Davie, FL, 33317, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 11:00 p.m. | |
| Tue | 7:00 a.m. to 11:00 p.m. | |
| Wed | 7:00 a.m. to 11:00 p.m. | |
| Thu | 7:00 a.m. to 11:00 p.m. | |
| Fri | 7:00 a.m. to 11:00 p.m. | |
| Sat | 7:00 a.m. to 11:00 p.m. | |
| Sun | 7:00 a.m. to 11:00 p.m. |
The place was very dirty
Business response:
Dear Christopher, On behalf of our entire team, please accept our sincerest apologies for our hotel not meeting your expectations. We do not take these concerns lightly, especially with the cleanliness of our hotel, as this is an essential priority. We will address this matter with our housekeeping associates to ensure that it does not happen again. We hope you will consider giving us another opportunity to host you in the future and to welcome you back again soon.Sincerely,Hotel Management
Never again Soon as we checked in we checked out There was roaches every were and died one's to that was not cool and room smells like trash ,outside the room door on the side walks had trash and food on the floor
Business response:
Dear Gabriel, Thank you for writing a review of our hotel. We apologize for the discomfort and frustrations caused by the cleanliness issues you mentioned and will work with our housekeeping team to improve it. Please revisit us and allow us to serve you with better memories again! Sincerely,Hotel Management
This place was GROSS. There was garbage still in my room, and food in the microwave; hair everywhere, doors and cupboards looked like a raccoon chewed them. There was also what looked like body fluid on the couch. I couldn't even stay after the first night sleeping in my clothes, and the property refused any refund, as did Expedia. You're better off sleeping in your car than this place.
Business response:
Dear Robert, Thank you for sharing your experience. Your feedback is very important to us, as it will assist us in improving our guest experience. We will take the necessary steps to ensure this does not occur in the future.Sincerely,Hotel Management
Worst Hotel in Broward County I had to wait 15 minutes for someone to arrive at the front desk to check in. Once someone arrived to check me in, she informed there was no room for me. The manager showed up 5 minutes later and miraculously found one for me. Upon entering the room, it smelled like 10 men had smoked cigarettes in the room for a week straight. I went back to the front desk to change rooms or get refunded and waited 25 minutes for someone to show up. Once someone arrived, she was unable to assist me and I had to ... read more
Business response:
Dear Michael, We sincerely apologize for the distressing experience you had with our hotel. It's concerning to read about the various issues you encountered, and we assure you that this is far from what we want our guests to experience. We realize that no explanation of these issues can change your recent experience. Still, please rest assured that we will take appropriate measures to address these problems to ensure future guests are not similarly impacted. We are wholly committed to regaining your trust and confidence, and... read more
Property clearly showing it's age... While the sheets, bath tub and sink are clean, you could see rust in the bathroom hardware, as well as the cooktop. Keypad on door didn't work properly. Bathroom door does not close properly. Parts of the walls were chipped off. The fridge door rubs on the wall that it doesn't close all the way unless you push it. We are on the floor level and the windows are dirty. Room smells lightly of mildew. Overall, while I understand this was a budget hotel, for $150 a night I expected less rust.
Business response:
Dear JUlia, Please accept our apologies for anything other than a completely satisfying stay. We agree that some areas in our hotel are beginning to show their age, and we are having similar discussions and have shared your feedback with the appropriate individuals for the future modernization of our hotel. We hope you will stay with us again for a much-improved experience the next time your travels bring you this way.Sincerely,Hotel Management
There were cockroaches! I was completely disgusted by that, had to fly out in the morning with very little sleep due to being totally repulsed by the bugs in the room. Never again!!!
Business response:
Dear Chris, Thank you for choosing us. Please accept our apologies for not meeting your expectations during your visit. We follow the most rigorous industry standards regarding our rooms' cleanliness and pest control. Your feedback is discussed with our housekeeping team, and the suite will be professionally inspected and treated as a precaution. Our front desk team is always available to help you. Although such incidents are rare, we are very sorry for the problems you encountered. Please stay with us another time so we can... read more
no trash cans provided, no hangers provided
Business response:
Dear nageswara, Thank you for bringing this to our attention, and we sincerely apologize for the oversight regarding the lack of trash cans and hangers during your stay. Our team will address these issues promptly to ensure a more comfortable experience for our guests in the future. Your feedback is invaluable, and we hope to have the opportunity to welcome you back for a more pleasant stay.Sincerely,Hotel Management
Hotel in poor condition, needs huge upgrades
Business response:
Dear Hany, Thank you for selecting us. We regret we did not meet your expectations and hope you will accept our apologies for the inconvenience you encountered. We have taken note of your observations regarding the need to update, and we are currently having the same conversation with our Brand leaders. Our hotel's cleanliness and modernity are a priority, but we shall discuss your review with our housekeeping and engineering staff to improve this missed area. Please allow us another chance to host your visit and provide a m... read more
Frequently asked questions about Extended Stay America - Fort Lauderdale - Davie
How is Extended Stay America - Fort Lauderdale - Davie rated?
Extended Stay America - Fort Lauderdale - Davie has a 3.3 star rating with 2,658 reviews.
When is Extended Stay America - Fort Lauderdale - Davie open?
Extended Stay America - Fort Lauderdale - Davie is open now. It will close at 11:00 p.m.