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Extended Stay America - Fort Lauderdale - Davie
- Hotels
- Davie, FL
About this business
Location details
7550 W. State Rd. 84, Davie, FL, 33317, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 11:00 p.m. | |
| Tue | 7:00 a.m. to 11:00 p.m. | |
| Wed | 7:00 a.m. to 11:00 p.m. | |
| Thu | 7:00 a.m. to 11:00 p.m. | |
| Fri | 7:00 a.m. to 11:00 p.m. | |
| Sat | 7:00 a.m. to 11:00 p.m. | |
| Sun | 7:00 a.m. to 11:00 p.m. |
When we got back to our room there were baby cockroches in the room and bathroom one was on my husband's pillow a big one was in the refrigerator. Way to overpriced for one night and not clean. People outside hanging out all ours of the night
Business response:
Dear Jaimee, Thank you for the feedback. We take immense pride in providing our guests with a hygienic and cozy environment, and we sincerely apologize for any shortcomings during your stay. We have discussed this appropriately, and steps are being taken to ensure this is not repeated. We also regret any discomfort caused by the individuals outside our hotel, and we want to reassure you that we take the safety and well-being of our guests very seriously. Please know that our front desk is available to assist you in any way p... read more
I’ll keep it simple:dirty, outdated . Lack of customer service.
Business response:
Dear Marie, Thank you for taking the time to share your feedback with us. Our primary mission is to provide guests with comfortable accommodations and excellent service by a warm, responsive team. We apologize that your experience did not reflect this commitment. Please be assured that we have discussed your feedback with our team to prevent such issues from recurring. We hope you will consider giving us another opportunity to host you, and we look forward to providing you with the flawless experience you deserve.Sincerely,H... read more
We didn't feel comfortable in that room, dirty carpet and floors, not good drainage in the bathtub and they didn't provide shampoo and soap. The area didn't feel safe
Business response:
Dear Ramen, Thank you for your recent review of your stay at our hotel. We were sorry to read your comments and would like to start by offering you our apologies for any inconvenience you were caused. Our main goal is to provide an exceptional stay for our guests with comfortable accommodations and a responsive, friendly staff. After reading the details of your time with us, we regret this was not your experience. We have shared your feedback with our team so these issues do not happen again. Thank you again for your candid ... read more
Safe place to stay The bathroom is dirty no towel , no soap
Business response:
Dear cira, Thank you for staying with us and for taking the time to leave your comments. Please accept our apologies, as we never mean to disappoint our guests in any way. We can assure you that what you experienced is not acceptable by our standards, and we will be taking the proper action as we are committed to providing every guest with a wonderful experience. Thank you again for your candid feedback; this helps us improve the experience for future guests. We hope you will revisit the next time you are in the area to show... read more
People smoking outside all night dirty the toilet didn't have enough water ..... terrible place for the price .....
Business response:
Dear Jinaury, Please accept our apologies for not meeting your expectations regarding your recent stay with us. We take your feedback seriously and will take the necessary steps to ensure that future guests are not similarly impacted. We hope to have the opportunity to welcome you back in the future and provide you with a more satisfactory experience.Sincerely,Hotel Management
Not good. Stay away.
Business response:
Dear Greg, We appreciate you choosing us and providing your feedback. It is very disappointing to read about your experience at our hotel. This is not the impression we like our guests to have when staying with us, and we sincerely apologize for letting you down. Thank you for sharing your comments, as it will help us improve. We would love the opportunity to provide you with the outstanding hospitality we strive to give all of our guests.Sincerely,Hotel Management
Muy mal servicio.
Business response:
Dear Pablo, Thank you for your feedback about your stay at our hotel. We cannot apologize enough for the service issues you had while you were a guest with us. We will share your comments with our team to ensure we meet the high standards you should expect from us every time you visit. We are committed to making sure we do not repeat what you experienced. Thank you again for your candid feedback.Sincerely,Hotel Management
Dirty is an understatement This hotel was awful for the cost . It was dirty. The bathroom was dirty, mold, bugs the floor was so dirty. The fridge was rusty and dirty. Garbage outside our door. 1 bar of soap. No hangers in the closet . Could not wait to leave. They allows animals which is great but the guests don’t curb their dogs and it is on the grass in the parking lot . Had a great family day wedding dress shopping and then an aweful night at this hotel.
Business response:
Dear Sharon, Thank you for leaving these valuable comments regarding your time with us. We are very disappointed to hear about the various issues you experienced with the cleanliness. Our promise to our guests includes a commitment to providing a clean, fresh environment. Therefore, we are very sorry that we did not meet these expectations. We will address this immediately, and we genuinely appreciate your bringing this to our attention.We hope you give us another chance to show you the outstanding stay you deserve and that ... read more
I had to bring to the front desk attention via pics that the bathroom was filthy and was cleaned before I spent the night in the space.
Business response:
Dear Stewart, Thank you for taking the time to review your stay with us. We are disappointed to hear about the concerns with the cleanliness of the bathroom, and we will address this with housekeeping associates. Our staff's top priority is to provide a clean environment for our guests; therefore, we are genuinely sorry for not meeting these expectations during your stay. We are committed to providing each guest with a seamless, outstanding stay, so we hope you will revisit so we can show you the visit you deserve.Sincerely,... read more
Frequently asked questions about Extended Stay America - Fort Lauderdale - Davie
How is Extended Stay America - Fort Lauderdale - Davie rated?
Extended Stay America - Fort Lauderdale - Davie has a 3.3 star rating with 2,658 reviews.
When is Extended Stay America - Fort Lauderdale - Davie open?
Extended Stay America - Fort Lauderdale - Davie is open now. It will close at 11:00 p.m.