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Extended Stay America - Fort Lauderdale - Davie
- Hotels
- Davie, FL
About this business
Location details
7550 W. State Rd. 84, Davie, FL, 33317, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 11:00 p.m. | |
| Tue | 7:00 a.m. to 11:00 p.m. | |
| Wed | 7:00 a.m. to 11:00 p.m. | |
| Thu | 7:00 a.m. to 11:00 p.m. | |
| Fri | 7:00 a.m. to 11:00 p.m. | |
| Sat | 7:00 a.m. to 11:00 p.m. | |
| Sun | 7:00 a.m. to 11:00 p.m. |
Mold/Bacteria There was mold along the bathroom sink. There was bacteria and rust in the shower and there was rust and hair on the refrigerator somehow. We were in the room for 4 minutes and had to leave to book somewhere else. I would like a refund from the hotel ASAP.
Business response:
Dear Kai, Thank you for bringing this to our attention. We take these matters very seriously and will take the necessary actions to ensure this is properly addressed.Sincerely,Hotel Management
The staff was nice but the property was dirty and overpriced. Dead roaches on floor and carpet was filthy. I will not stay again.
Business response:
Dear Keondra, We appreciate your feedback and sincerely apologize for the cleanliness issues you encountered during your stay. This is not reflective of our standards, and we regret any discomfort this may have caused. Your comments are taken seriously, and we will work diligently to address and rectify these concerns to ensure a more pleasant experience for our guests in the future. We appreciate your understanding and hope you might reconsider giving us another opportunity to provide you with the stay you deserve.Sincerely... read more
Not as advertised at all. This place looks like it has not been updated since 1970. One building has an elevator and 2 others DO NOT. Would have been nice if they told us at front desk before we hauled our 5 bags upstairs !! Senior Citizens need to know this and they should have offered help.
Business response:
Dear Bradley, We appreciate your feedback and apologize for any inconvenience you experienced during your stay. Your comments about the appearance and lack of elevators are concerning, and we genuinely regret any difficulty this may have caused. Your insights are valuable, and we will address this matter with our team to ensure better communication with our guests, especially those with specific needs. We appreciate your understanding and thank you for bringing this to our attention. Your comfort is our priority, and we hope... read more
The whole experience was terrible waited 20 mins to check in cause nobody was in the office tried to take a shower after work 18 hours and the shower head was leaking all over the place and the towel was dirty and had blood on it the phone didn't work to call the office walked to the office and nobody was in their again asked for refund and was refused a refund they didn't have another room available to change me to then they gave me someone else's room to stay in and that wasn't really clean either but had no choice because... read more
Business response:
Dear Nicholas, Thank you for bringing this to our attention. We take these matters very seriously and will take the necessary actions to ensure this is properly addressed.Sincerely,Hotel Management
I wish I could post photos and videos here. Not providing any shampoo or conditioner was the least part of my worries. The shower head was leaking so badly that I could not take a shower because the water would splash out toward the backboard of the shower booth. The TV was broken, showing in blue. The refrigerator was too loud, I had to pull out the plug in the middle of the night. The long-haul truck parked outside had a generator running all night, which I could hear all night. Behind the TV stand, too many dead cockroach... read more
Business response:
Dear DANNY, Thank you for your recent stay at our hotel. We truly regret to learn about your disappointing experience at our hotel. Please accept our sincere apologies for any inconvenience you encountered during your stay. Your feedback is of utmost importance to us, and we take these matters seriously. We're committed to addressing these concerns and ensuring that every guest receives the highest level of service and care. Your feedback will aid us in making necessary improvements. We genuinely hope you will consider givin... read more
I did not like this hotel at all. I had to change rooms 3 times until I could find somewhat decent accommodations and even then I was just too tired to keep changing rooms. All the rooms were very dirty and smelly and the appliances weren’t working at all. Only the staff was bearable, they were nice enough
Business response:
Dear Taina, Thank you for the review. We appreciate your feedback about our staff. However, we regret any inconvenience caused by the cleanliness and the appliances. We will share this with our housekeeping and maintenance teams to ensure they are resolved and do not occur in the future. Please accept our sincerest apologies for the discomfort, and we hope to have the opportunity to provide you with a better experience in the future.Sincerely,Hotel Management
We just wanted to spend a night in a decent, and clean place and it seemed like a reasonable option, considering the above $250/night price tag. This property shouldn't be offered to customers in its current condition. Must be overhauled and renovated ASAP!!! There's a single person on the property, acting as the receptionist/front desk and cleaning personnel. Gross washrooms, with falling-off cabinet doors. Leaky toilet and not sufficient water supply to make 2 flushes within 2 minutes. Carpets are beyond cleaning and need ... read more
Business response:
Dear Artur, We are truly sorry to learn about your disappointing experience during your stay. It's clear that the conditions you described fall far below the standards we aim to provide. We sincerely apologize for the issues with cleanliness, maintenance, and the lack of breakfast. Please be assured that your feedback is taken seriously, and we will work diligently to address these issues and ensure that future guests are not similarly impacted. We appreciate your patience and understanding, and we hope to have the chance to... read more
When I arrived, which is not the fault of the staff, their system were down, and when they finally got a line, my key was given to me and half cut envelope with handwritten instructions with the room number, and for the Wi-Fi. When I open the door after parking my car next to it, what it looks like here burn car, completely destroyed in the front, I entered, and the rug was not only old, but it was clearly stained and full of dirt. When I tried to use the bathroom, which was shipped, all, not functional, after facing by our ... read more
Business response:
Dear Danny, Please accept our apologies, as we never mean to disappoint our guests in any way. We always aim to provide every guest with the excellent experience expected of us. However, we are genuinely sorry to learn that this was not your case, and we understand your frustration regarding the issues you described. We will address these concerns with the appropriate individuals to see what went wrong and ensure improvements are made. We hope you will allow us another opportunity to redeem your confidence in us again.Sincer... read more
The only good thing about this hotel was the front desk staff, they were all excellent but Alicia went above and beyond to be helpful. She was the only reason I din’t try to cancel. As an extended stay, I was expecting to have a working stovetop,however only one of our burners worked and the small one was a joke.The microwave in our room was burned on the door and inside making it very gross to use. We were not very pleased with the police presence every day or two. And listening to the next room talking was bad enough but t... read more
Business response:
Dear Valmond, We truly regret to learn about your disappointing experience at our hotel. Please accept our sincere apologies for any inconvenience you encountered during your stay. Your feedback is of utmost importance to us, and we take these matters seriously. We're committed to addressing these concerns so that every guest receives the highest level of service and care. We appreciate your kind words about Alicia. We genuinely hope you will consider giving us another chance in the future to provide you with the stay you de... read more
Frequently asked questions about Extended Stay America - Fort Lauderdale - Davie
How is Extended Stay America - Fort Lauderdale - Davie rated?
Extended Stay America - Fort Lauderdale - Davie has a 3.3 star rating with 2,658 reviews.
When is Extended Stay America - Fort Lauderdale - Davie open?
Extended Stay America - Fort Lauderdale - Davie is open now. It will close at 11:00 p.m.