Extended Stay America - Fort Lauderdale - Plantation

Business response:

Dear Karen, Thank you for your positive feedback! We're delighted to hear that our location suited your needs and that you found it convenient for both shopping and entertaining your child. We strive to provide a convenient and enjoyable experience for all our guests, and we're thrilled to know we succeeded in your case. We look forward to welcoming you back for another pleasant stay soon!Sincerely,Hotel Management 

Business response:

Dear Elizabeth, Thank you for your kind words and positive feedback about Extended Stay America! We're thrilled to hear that you loved everything about your stay with us. Providing exceptional experiences for our guests is our top priority, and we're delighted that we succeeded in meeting your expectations. Your satisfaction is our greatest reward, and we look forward to welcoming you back for another wonderful stay in the future.Sincerely,Hotel Management 

Business response:

Dear Nizam, Thank you for your review, and we do apologize for the issues with housekeeping oversights in your room. We work hard to make every guest's stay a pleasant, seamless experience; therefore, we regret not meeting these expectations. Thank you for your valuable feedback; we are very grateful for your patience. We're pleased you chose our hotel for your visit to the city, and we hope you will stay with us again so we can show you our commitment to outstanding hospitality.Sincerely,Hotel Management 

Business response:

Dear Wilfred, Thank you for sharing your positive experience at Extended Stay America! We are thrilled that you found everything to your satisfaction and would choose to stay with us again. We look forward to welcoming you back for another enjoyable stay in the future!Sincerely,Hotel Management