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Extended Stay America - Fort Lauderdale - Plantation
- Hotels
- Fort Lauderdale, FL
About this business
Property Location When you stay at Extended Stay America Fort Lauderdale - Plantation in Plantation, you'll be in the business district and convenient to Westfield Broward Mall and Jacaranda Golf Club. This hotel is within close proximity of Plantation Heritage Park and Davie Golf and Country Club.Rooms Make yourself at home in one of the 104 air-conditioned rooms featuring kitchens with full-sized refrigerators/freezers and stovetops. 32-inch flat-screen televisions with cable programming provide entertainment, while compli... read more
Location details
7755 SW 6th St., Fort Lauderdale, FL, 33324, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
First the good : Lee at the front desk was very helpful. The room was very clean. Area surrounding hotel is nice. The not so good : hotel environment seems unsafe. People living at the hotel and smoking in halls. The tub was badly stained and water backed up. Hair and toe nail clippings in drain. Pool closed Appears seedy
Business response:
Dear Donnalynn, Thank you for reviewing our hotel. It is nice you had a satisfactory stay and were pleased with Lee. We appreciate you pointing out specific items you loved and areas where we can improve. However, we are sorry for the cleanliness issues you encountered, and we will discuss them on a priority basis so that this can be handled carefully. We are evaluating the instances you mentioned, as we are committed to offering better service for our guests. Considering our positive highlights, please stay with us again so... read more
El hotel no está mal, aún que la regadera estaba muy sucia. El personal que nos recibió fue amable, pero por una situación tuvimos que ver a la manager y fue una desagradable experiencia, muy prepotente, sin ganas de ayudar e incluso nos gritó, igualmente después de nosotros habló con otro huésped o y de igual manera la trato muy mal y le gritaba, creo que deberían de revisar Si su manager tiene la capacidad de serlo ya que es la persona que menos debería de tratar mal al huesped
Business response:
Dear Alejandro, Please accept our apologies for your disappointment during your stay. Providing outstanding customer service to every one of our guests is always our top priority and is something we pride ourselves on. Therefore, we are sorry to learn this was not your experience. Your feedback is important to us, and we will use it to improve our services in the future. We are truly sorry and hope you will consider giving us a second chance.Sincerely,Hotel Management
The Front Desk Personnel are truly amazing.... Donna,Cory and Lee....The manager David always has a smile on his face and is a great asset to the property.....my home away from home....
Business response:
Dear Elizabeth, We are thrilled to hear about your positive experiences with our Front Desk Personnel and Manager. Donna, Cory, Lee, and David are invaluable team members, and we are delighted that they have made your stays memorable. Our priority is to provide exceptional service and create a welcoming environment, and we are grateful for your kind words. We consider it an honor to be your "home away from home," and we look forward to continuing to exceed your expectations with each visit. Thank you for your loyalty and for... read more
Amazing staff and property
The cleanliness
Business response:
Dear Fenton, We want to thank you for choosing to stay with us at Extended Stay America. We are thrilled to receive your thoughtful review and are delighted to learn you found our hotel to be so comfortable and completely spotless. It would be an honor to host you again when you return. Have a wonderful day, and travel safely.Sincerely,Hotel Management
Short stay The hotel was clean but the management need to ensure that the guests dont continue hanging out in the lobby talking at the top of their voices and hanging out front at the hotel entrance lounging, drinking and smoking! Not a good look at all and a very uncomfortable feeling. That really lowers the class of the hotel. Management also needs to put more lights in the parking lot. Its much too dark and makes for a very uncomfortable feeling when coming in late.
Business response:
Dear Monique, Thank you for sharing your thoughts on your recent stay. We appreciate your positive comments about the cleanliness of our property. We understand your concerns about the lobby atmosphere and parking lot lighting. Your feedback is valuable, and we will address these matters with our team to ensure a more comfortable environment for all guests. We appreciate your insights and hope to have the opportunity to welcome you back for an improved experience.Sincerely,Hotel Management
Location is perfect and easy if you are you moving around by car. Easy to park also. Easy to drive to Sunrise Outlet village and Panthers NHL game, also to Fort Lauderdale downtown and beaches. Hotel and service was ok, nothing bad to say. Room was noisy, not by party but air cooler and fridge was noisy. Area was quiet. For us it was big plus that the hotel has their own laundry room with washing machine working by coins. We choose this hotel because of location and breakfast included. The breakfast was terrible. It was only... read more
Business response:
Dear Ville-Matti, Thank you for reviewing our hotel. We appreciate you pointing out specific items you loved and areas where we can improve. We will look into the instances you mentioned, as we are committed to offering better service for our guests. We look forward to the opportunity to welcome you back soon.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Fort Lauderdale - Plantation
How is Extended Stay America - Fort Lauderdale - Plantation rated?
Extended Stay America - Fort Lauderdale - Plantation has a 4.4 star rating with 1,698 reviews.
When is Extended Stay America - Fort Lauderdale - Plantation open?
Extended Stay America - Fort Lauderdale - Plantation is open now. It will close tomorrow at 12:00 a.m.