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Extended Stay America - Fort Wayne - South
- Hotels
- Fort Wayne, IN
About this business
Location details
8309 West Jefferson Blvd., Fort Wayne, IN, 46804, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The first room that was given to me smelled really bad like pts and smoke had pizza on the bottom of the night stand and a cheeseburger in the refrigerator th second room bathroom so and tub had hair in them the tub had a ring around it unfortunately the location was the only positive thing that was good. After my room was already paid for and not refundable I was told to pay 100.00 deposit
Business response:
Dear Trina, Thank you for sharing your experience. We sincerely apologize for the condition of your rooms and the frustration you experienced with the deposit, as this falls far short of the level of cleanliness and service we strive to provide. We understand how upsetting it must have been to encounter these issues after a long day and regret the inconvenience caused. Your feedback is valuable in helping our team improve housekeeping standards and clarify policies to enhance the overall guest experience. We hope you might c... read more
Review is there isn't one.
Business response:
Dear Evan, Thank you for taking the time to share your feedback. We are sorry to hear that your stay did not meet expectations and regret any inconvenience you may have experienced. Your comments are valuable to us, as they help identify areas where we can enhance the guest experience. We truly appreciate your input and hope you will consider giving us another opportunity in the future to provide a more comfortable, enjoyable, and seamless stay. Sincerely, Hotel Management
Really bad reservation
Not for me There was no coffee pot and one was not available. Room was bare bones. Not a place I would stay again.
More reasonably priced does NOT mean better. This room was filthy. We turned around and left. Hair all over the bathroom. Hand prints on the kitchenette counter. Dirt on the floor. Bad moldy smell. No manager on the property!!! Plus a $100 deposit!!!
Frequently asked questions about Extended Stay America - Fort Wayne - South
How is Extended Stay America - Fort Wayne - South rated?
Extended Stay America - Fort Wayne - South has a 3.7 star rating with 1,921 reviews.
When is Extended Stay America - Fort Wayne - South open?
Extended Stay America - Fort Wayne - South is open now. It will close tomorrow at 12:00 a.m.