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Extended Stay America - Fort Wayne - South
- Hotels
- Fort Wayne, IN
About this business
Location details
8309 West Jefferson Blvd., Fort Wayne, IN, 46804, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Room needed repair-no drain plugs in sinks or tub, bathroom sink & vanity stained & gross needs to be replaced as no amount of cleaning will improve it, tub faucet not secure on wall & shower spout would not go down, much of baseboard not attached to wall, floors were not clean, toilet seat very loose. Breakfast was coffee, tea, a few pre-packaged muffins & granola bars, instant oatmeal with no milk that was on a small credenza at the front door across from customer service counter. That’s all. No fruit, no yogurt, no juice ... read more
Business response:
Dear Guest, Thank you for taking the time to share your detailed feedback. We are glad to hear our team provided kind and helpful service during your stay, but we are very sorry that the condition of your room and the overall experience did not meet expectations. We understand how frustrating it must have been to encounter maintenance concerns and limited amenities, and we regret the inconvenience this caused. While offerings can vary by property, your comments about comfort and upkeep are taken seriously and will be reviewe... read more
Not nice at all! This is a place for out of town workers. Not clean at all. Run down. No ice anywhere in the building.
Business response:
Dear Guest, Thank you for taking the time to share your candid feedback. We are truly sorry that your stay did not reflect the welcoming and well-maintained environment we strive to provide for every guest. Cleanliness and the overall condition of our property are priorities for us, as they greatly influence comfort and peace of mind. We also understand how the absence of readily available ice may have been inconvenient. While each suite is designed with a refrigerator for guests’ use, we recognize that expectations can vary... read more
I arrived at 2:55 for a 3:00 check-in on 2/13/2026 to set up the room with Valentine flowers and ballons for my fiancé's arrival at 4:00, but unfortunately, the room as not ready. (?) The lady at the counter (who was pleasant enough) said the room would need a few more minutes. I waited till 3:20 and went back in, once again, the room was not ready????!!!! It was 3:50 before I got into the room that has a 3:00 "check in" time! The floor was still very wet from mopping and sticky once it dried. The shower curtain was filthy w... read more
Business response:
Dear Guest, Thank you for reviewing your experience. We apologize that your stay was anything other than perfect. We regret that your check-in was delayed, especially given the special plans you had arranged for the occasion. We understand how disappointing it must have been to wait beyond the scheduled time. While occasional delays can occur due to housekeeping timelines, we regret that this impacted your preparations. We are also sorry that certain cleanliness and maintenance details did not meet expectations. Your comment... read more
Window in room didnt close had no shower curtain and shower sprayed all over it was old shower head
Business response:
Dear Guest, Thank you for sharing your experience with us. We sincerely regret the condition of your room and the inconvenience it caused during your stay. Your feedback is important, and we understand how frustrating issues like the window and bathing setup can be. While there are times when maintenance challenges arise, we remain committed to improving our accommodations and addressing concerns promptly. We genuinely hope you’ll consider giving us another opportunity to provide a smoother, more comfortable visit in the fut... read more
Extended stay said I could extend my stay before 11am…. Arrived back at 12:45 and they had reserved my room for “another” customer…very very inconsistent communications - POOR CUSTOMER SERVICE - besides my wife and I were greeted with a poignant pungent smell upon getting into the room. The room was not cleaned either and was very unsanitary
Business response:
Dear Guest, Thank you for sharing your experience with us. We are truly sorry to hear about the inconvenience you faced and understand how frustrating the situation must have been. Please accept our sincere apologies for the communication issue and the condition of your room. Your feedback has been shared with our team to ensure immediate follow-up and improved coordination. We value your input and hope you’ll give us another opportunity to provide you with a cleaner, more seamless stay in the future. Sincerely, Hotel Manage... read more
The first room that was given to me smelled really bad like pts and smoke had pizza on the bottom of the night stand and a cheeseburger in the refrigerator th second room bathroom so and tub had hair in them the tub had a ring around it unfortunately the location was the only positive thing that was good. After my room was already paid for and not refundable I was told to pay 100.00 deposit
Business response:
Dear Trina, Thank you for sharing your experience. We sincerely apologize for the condition of your rooms and the frustration you experienced with the deposit, as this falls far short of the level of cleanliness and service we strive to provide. We understand how upsetting it must have been to encounter these issues after a long day and regret the inconvenience caused. Your feedback is valuable in helping our team improve housekeeping standards and clarify policies to enhance the overall guest experience. We hope you might c... read more
Review is there isn't one.
Business response:
Dear Evan, Thank you for taking the time to share your feedback. We are sorry to hear that your stay did not meet expectations and regret any inconvenience you may have experienced. Your comments are valuable to us, as they help identify areas where we can enhance the guest experience. We truly appreciate your input and hope you will consider giving us another opportunity in the future to provide a more comfortable, enjoyable, and seamless stay. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Fort Wayne - South
How is Extended Stay America - Fort Wayne - South rated?
Extended Stay America - Fort Wayne - South has a 3.7 star rating with 1,941 reviews.
When is Extended Stay America - Fort Wayne - South open?
Extended Stay America - Fort Wayne - South is open now. It will close tomorrow at 12:00 a.m.