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Extended Stay America - Fort Wayne - South
- Hotels
- Fort Wayne, IN
About this business
Location details
8309 West Jefferson Blvd., Fort Wayne, IN, 46804, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Really bad reservation
Not for me There was no coffee pot and one was not available. Room was bare bones. Not a place I would stay again.
More reasonably priced does NOT mean better. This room was filthy. We turned around and left. Hair all over the bathroom. Hand prints on the kitchenette counter. Dirt on the floor. Bad moldy smell. No manager on the property!!! Plus a $100 deposit!!!
Frugality at its finest A few hours before check-in, I was told they were overbooked and didn’t have a room for me. I was later told, they just needed to clean a room. Once I got into a room, the kitchen faucet had a very steady and loud drip… all night long. The bathroom door was heavy (for a handicap room) and did not stay open on it own - I had to drag a heavy chair in front of it, just to keep it open. The bed and pillows were comfortable, however, the fitted sheet kept coming off the mattress. Coffee would have been nic... read more
Business response:
Dear Grace, We sincerely apologize for the initial confusion at check-in and the maintenance issues you experienced during your stay, including the dripping faucet, bathroom door, and bed sheet concerns. We also regret the inconvenience of not having coffee available before your departure. These matters have been shared with our housekeeping and maintenance teams for immediate attention. On a positive note, we're pleased to hear our staff made a good impression and that you found the bed and pillows comfortable. We appreciat... read more
We did not stay at the Extended Stay because the room was filthy! Stained sheets, hair on the bathroom sink and bathtub, dirty fridge and microwave. We canceled our reservation and went somewhere else since there were no other rooms avaliable.
Business response:
Dear Leslie, We sincerely apologize for the unacceptable condition of the room you encountered. Cleanliness is a top priority, and we deeply regret falling short in this instance. Your experience does not reflect our usual standards, and we are taking immediate steps to address the issues with our housekeeping team to ensure this does not happen again. We understand how disappointing this must have been, especially with no alternative rooms available. Your feedback is invaluable in helping us improve. We hope you’ll consider... read more
Frequently asked questions about Extended Stay America - Fort Wayne - South
How is Extended Stay America - Fort Wayne - South rated?
Extended Stay America - Fort Wayne - South has a 3.7 star rating with 1,941 reviews.
When is Extended Stay America - Fort Wayne - South open?
Extended Stay America - Fort Wayne - South is open now. It will close tomorrow at 12:00 a.m.