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Extended Stay America - Fort Worth - Fossil Creek
- Hotels
- Fort Worth, TX
About this business
Location details
3261 NE Loop 820, Fort Worth, TX, 76137, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Low rate but with some maintenance issues A nice enough place but with some deffered maintenance issues. Almost all of the outlets are worn out meaning a phone charger won't stay in. The bathrooms sink had a very good drip going. Their Grab N Go breakfast consists of coffee (gone both days when I got there at 7:45am) allong with fruit and pee-packaged muffins/granola bars. They charged a low rate for the area.
Business response:
Patrick, thank you for posting a review of your stay. We are truly sorry for the maintenance issues you encountered. Our Maintenance team conducts routine maintenance throughout the hotel on a regular structured program basis. Your review highlights where we need to refocus our efforts, and we assure you we will. We also regret your disappointment with our breakfast offerings. We hope you will consider giving our hotel another chance so we can leave you with a much better impression on your next visit. Sincerely, Hotel Mana... read more
Business response:
Thank you for being our guest at Extended Stay America. We take great pride in providing our guests with a comfortable stay and rating like yours let us know we are on the right track. It was so good to have you here, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Nice for a business stay. The staff was nice. The area didn't have a lot of places to go to eat or something within walking distance of the hotel.
Business response:
Thanks for choosing Extended Stay America for your stay. We are happy to know our location was ideal for your needs and that you were impressed with our courteous service. It was good to have you here, and we hope to welcome you back soon. Sincerely, Hotel Management
It is an ok place. They need better tv, a functional toilet.
Business response:
Andrew, thank you for staying with us. We are glad to know you had an overall pleasant stay. We are sorry we missed meeting some of your expectations and regret the inconvenience caused. Thanks again, and we hope you will visit us soon for a much better experience. Sincerely, Hotel Management
I really like the hotel and the location. That’s the place I’ll stay at, whenever I’m in Ft. Worth.
Business response:
David, it was a pleasure having you as our guest at Extended Stay America. We are glad to know you were impressed with every aspect of our hotel, especially with our convenient location. We look forward to your next trip in the near future. Sincerely, Hotel Management
Just ok The staff was great and the room was clean but the facility is showing it’s age. I stayed 3 nights and never had any more than slightly warm water out of the shower and not because it ran out, it just never got hot and the times varied but as much as 3 hours different. The vending machines were well stocked but are old and don’t accept credit cards. The WiFi was slower than my cellular connection. It’s not a bad place, just ok. I get the feeling that ownership spends as little as possible on maintenance.
Business response:
Thank you for staying with us. We are glad to read you liked our courteous service and your comfortable room. That being said, we are sorry for not meeting some of your expectations with our facilities and regret the inconvenience it caused. We value your feedback as it will help us improve moving forward. We hope you will give us another chance so we can serve you much better. Sincerely, Hotel Management
Was very below avg overall stay... But it was my fault, I waited to last minute to book my room.
Business response:
Pierre, thanks for choosing us for your needs. On behalf of our entire team, please accept our apologies for not living up to your expectations. We make every effort to be perfect, but sometimes we fall short. It was a pleasure serving you, and we hope you will consider giving us a chance so we can provide you with the stay you should always expect from us. Sincerely, Hotel Management
Great Hotel Bed was very comfortable and the room was very clean - full kitchen and the staff was freat.
Business response:
Thanks for the wonderful feedback. We are thrilled to see you thoroughly enjoyed your time with us and were impressed with all that we have to offer. It was a pleasure hosting you at Extended Stay America, and we look forward to serving you again soon. Sincerely, Hotel Management
Excellent Excellent
Business response:
Thanks for being our guest. Our top priority is for you to have an enjoyable stay and from your five-star review, it appears that we succeeded in that. It was a pleasure having you at Extended Stay America, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Fort Worth - Fossil Creek
How is Extended Stay America - Fort Worth - Fossil Creek rated?
Extended Stay America - Fort Worth - Fossil Creek has a 4.3 star rating with 606 reviews.
When is Extended Stay America - Fort Worth - Fossil Creek open?
Extended Stay America - Fort Worth - Fossil Creek is open now. It will close tomorrow at 12:00 a.m.