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Extended Stay America - Fort Worth - Fossil Creek
- Hotels
- Fort Worth, TX
About this business
Location details
3261 NE Loop 820, Fort Worth, TX, 76137, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
I really like the hotel and the location. That’s the place I’ll stay at, whenever I’m in Ft. Worth.
Business response:
David, it was a pleasure having you as our guest at Extended Stay America. We are glad to know you were impressed with every aspect of our hotel, especially with our convenient location. We look forward to your next trip in the near future. Sincerely, Hotel Management
Just ok The staff was great and the room was clean but the facility is showing it’s age. I stayed 3 nights and never had any more than slightly warm water out of the shower and not because it ran out, it just never got hot and the times varied but as much as 3 hours different. The vending machines were well stocked but are old and don’t accept credit cards. The WiFi was slower than my cellular connection. It’s not a bad place, just ok. I get the feeling that ownership spends as little as possible on maintenance.
Business response:
Thank you for staying with us. We are glad to read you liked our courteous service and your comfortable room. That being said, we are sorry for not meeting some of your expectations with our facilities and regret the inconvenience it caused. We value your feedback as it will help us improve moving forward. We hope you will give us another chance so we can serve you much better. Sincerely, Hotel Management
Was very below avg overall stay... But it was my fault, I waited to last minute to book my room.
Business response:
Pierre, thanks for choosing us for your needs. On behalf of our entire team, please accept our apologies for not living up to your expectations. We make every effort to be perfect, but sometimes we fall short. It was a pleasure serving you, and we hope you will consider giving us a chance so we can provide you with the stay you should always expect from us. Sincerely, Hotel Management
Great Hotel Bed was very comfortable and the room was very clean - full kitchen and the staff was freat.
Business response:
Thanks for the wonderful feedback. We are thrilled to see you thoroughly enjoyed your time with us and were impressed with all that we have to offer. It was a pleasure hosting you at Extended Stay America, and we look forward to serving you again soon. Sincerely, Hotel Management
Excellent Excellent
Business response:
Thanks for being our guest. Our top priority is for you to have an enjoyable stay and from your five-star review, it appears that we succeeded in that. It was a pleasure having you at Extended Stay America, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Okay It was okay but staff was good. They can do better & I know they will try. Thx
Business response:
Thank you for staying at Extended Stay America. We are glad to read you had a nice time with us and that you liked our courteous service. It was a pleasure to have you as our guest, and we hope to see you again soon. Sincerely, Hotel Management
Business response:
William, thank you for staying at Extended Stay America and rating us this high. It was a pleasure having you as our guest, and we look forward to your future visit with us. Sincerely, Hotel Management
No response When I called front desk from the room there was no response. Over all hotel is good.
Business response:
Thank you for being our guest at Extended Stay America. We are happy to know you were overall satisfied with your stay with us. We have shared your concern with our front desk team to ensure happy guests is our number one priority. It was good to have you here, and we hope to welcome you back soon. Sincerely, Hotel Management
Business response:
We are committed to ensuring an excellent experience for each guest, and we thank you for letting us know we were successful. We appreciate your perfect rating and look forward to welcoming you back to Extended Stay America. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Fort Worth - Fossil Creek
How is Extended Stay America - Fort Worth - Fossil Creek rated?
Extended Stay America - Fort Worth - Fossil Creek has a 4.3 star rating with 635 reviews.
When is Extended Stay America - Fort Worth - Fossil Creek open?
Extended Stay America - Fort Worth - Fossil Creek is open now. It will close tomorrow at 12:00 a.m.