Extended Stay America - Fort Worth - Fossil Creek

Dennis 

on Expedia

11 months ago

It was horrible. Sofa couch was nasty, wouldnt let my kids sleep on it, matress was brown. The whole place smelled of weed. Mold and just dirty. Worst experience on my life ever with a hotel. 

Kimberly 

on Expedia

11 months ago

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Christopher 

on Expedia

11 months ago

We where put in a room that was above the washer and dryer the whole room vibrated and was told we couldn't be moved to a different room we we're very disappointed with the hotel 

Barb and Mike 

on Expedia

a year ago

No no no! Crack house hotel? Not safe. Paid for it, saw the room, the people coming and going, and went to Hyatt place for the night. Well worth the money for a good nights sleep. 

Digna 

on Expedia

a year ago

My experience was disastrous, there was never anything, no towels, no sheets, no kitchen utensils, you always had to beg for things, they never cleaned the room, everything was impossible, I would never return. 

Lauryn 

on Expedia

a year ago

Marie jou was very rude to me as well as my wife , she should definitely be fired IMMEDIATELY for the lack of respect towards customers unwarranted attitudes an side comments made on her end . Very short , impatient . Daniel was just lazy the only staff members with excellent communication skills and customer support were Yendi , Mertle , and Noah . VERY DISPLEASED WITH MARY JOU DEFINITELY NEEDS TO NOT WORK IN THIS HOTEL INDUSTRY OR CUSTOMER SERVICE PERIOD an Daniel needs to be something other than a front desk clerk cause h... read more

Elizabeth 

on Expedia

a year ago

Pick somewhere else….. The deposit of $100 cash is something people need to know before arriving to check in. After traveling for 7 hours and getting your bags out of the car, the last thing you want to do is put your stuff back in your car and try to go find someplace that will allow you to get $100 cash back. Also, my nonsmoking room reeked of cigarettes and even had ashes on the counter. The one thing that I can’t complain about is the friendly staff. The hotel is in rough shape and really needs a renovation.