Extended Stay America - Fort Worth - Fossil Creek

Anonymous 

on Expedia

a year ago

Requested a handicap accessible room. Upon arrival didn't receive the appropriate room and there was so compensation or refund for not receiving the room we paid more for... didn't bother staying the second night. 

sameh 

on Expedia

a year ago

Staff was really rude their was a $100 deposit their credit card machine was not working and I asked for nearest ATM to pay cash they didn’t know and the asked me to leave and get cash or no stay and at the end I left and I slept in another hotel need refund asap 

Shalonda 

on Expedia

a year ago

Was told we had to pay $100 deposit that was refundable at this hotel but hotels.com do any have that posted so we are out of $60 something dollars had to sleep in our car and not a refunded. 

ASHTON 

on Expedia

a year ago

So what hotel doesn’t provide linens. The beds and pillows were 30 years old and there was a hole in the ceiling. No dishes. Nothing compared to other extended stays and the staff didn’t try and make it better at all. 

Debra 

on Expedia

a year ago

The staff was rude very rude 

Jennifer 

on Expedia

a year ago

Because I complained my 1st night there about my room not being what I booked & how dirty it was even though the morning person said I'll make it right they cancelled my 2nd reservation with no notice saying I can't stay there anymore well ya know what stay far from this place it's garbage! I will never stay there again & will warn everyone stay away