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1601 River Run, Fort Worth, TX, 76107, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
una settimana in albergo, nn c'e' stata mai una pulizia della camera, non era programmata.
No maid service Checked in on a Thursday and left on Sunday. Room was never cleaned!
A bed for the night but not much more.
Business response:
Thank you so much for posting a review of our property. We appreciate you letting us know that your room was not as fresh, and our grab-and-go breakfast was lacking in some areas. We are sorry for this issue, but are happy to read that we provided you with excellent service, and a great location. Thank you again for posting your review. I do hope that you will return to our hotel, or any of our other brand locations, in the future.
people above were jumping making noise and steady human traffic all night/early morning. kids screaming/crying all night. other than that the room was close to venue and clean.
Worst Hotel I have ever stayed at! Two Words! BED BUGS!!!! I had to leave and no other hotels had any availability so I ended up having to stay with my daughter in her dorm!
I'd rather sleep under the freeway than stay here From check in to check out, this was about the worst night's stay I've ever had. I've stayed in $1,000 a night hotels and $79 a night hotels. This was worth about $9.99 a night... if that! At check in I knew we were in for trouble when the clerk pointed to 2 pots of coffee, a couple of week old muffins and said, "There's breakfast". We tried to find an economical place to stay for Parent's Weekend at TCU, but this was not worth the $100 or so we paid. It's a dump that you s... read more
Business response:
Thank you for your recent review of your stay. The issues you described are unacceptable, and I sincerely apologize for your experience. To make sure this doesn't happen again, I am making sure my staff fully explains the policies and service of an Extended Stay Hotel. Your feedback is very important to us, so thank you for sharing. If you have any additional feedback, we would like to hear it. We hope that you will give us the opportunity to provide you with a better stay the next time you're in the area.
Nasty, dirty, no service, no toiletries, just ew!! This was an absolutely Awful and disgusting hotel in every way!!! Never ever stay here while in Ft Worth!
Business response:
Thank you for your recent review of your stay. The issues you described are unacceptable, and I sincerely apologize for your experience. To make sure this doesn't happen again, I am making sure our staff fully explains the policies and service of an Extended Stay Hotel. Your feedback is very important to us, so thank you for sharing. If you have any additional feedback, we would like to hear it. We hope that you will give us the opportunity to provide you with a better stay the next time you're in the area.
Don't stay here No ice machine. Small room poorly configured. Recliner wedged between bed and air conditioner probably blocking a/c return vent. No on-screen or written channel guide. Showtime program month out of date. Television indicated that Dish Television was available. When I inquired why it wasn't I was told that the Hotel was going through a "transition." Never stay there again.
Business response:
I appreciate you taking the time to write a review of your experience with us. The situations you described are truly regrettable. We are very sorry for your experience. As this hotel’s manager, I can assure you that I have taken all measures to ensure your experience is not repeated. Your feedback is very important to us, so thank you for sharing. If you have any additional feedback, we would like to hear it. We hope that you will give us the opportunity to provide you with a better stay the next time you're in the area.
My room was non-smoking and reeked of smoke, I have really bad allergies so that sucked. Please clean your rooms better.
Extended Stay America - Fort Worth - Medical Center has a 3 star rating with 2,902 reviews.
Extended Stay America - Fort Worth - Medical Center is open now. It will close tomorrow at 12:00 a.m.