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1601 River Run, Fort Worth, TX, 76107, United States
Get directionsWeekday | Schedule | Status |
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Mon | 12:00 a.m. to Midnight | |
Tue | 12:00 a.m. to Midnight | |
Wed | 12:00 a.m. to Midnight | |
Thu | 12:00 a.m. to Midnight | |
Fri | 12:00 a.m. to Midnight | |
Sat | 12:00 a.m. to Midnight | |
Sun | 12:00 a.m. to Midnight |
I'd rather sleep under the freeway than stay here From check in to check out, this was about the worst night's stay I've ever had. I've stayed in $1,000 a night hotels and $79 a night hotels. This was worth about $9.99 a night... if that! At check in I knew we were in for trouble when the clerk pointed to 2 pots of coffee, a couple of week old muffins and said, "There's breakfast". We tried to find an economical place to stay for Parent's Weekend at TCU, but this was not worth the $100 or so we paid. It's a dump that you s... read more
Business response:
Thank you for your recent review of your stay. The issues you described are unacceptable, and I sincerely apologize for your experience. To make sure this doesn't happen again, I am making sure my staff fully explains the policies and service of an Extended Stay Hotel. Your feedback is very important to us, so thank you for sharing. If you have any additional feedback, we would like to hear it. We hope that you will give us the opportunity to provide you with a better stay the next time you're in the area.
Nasty, dirty, no service, no toiletries, just ew!! This was an absolutely Awful and disgusting hotel in every way!!! Never ever stay here while in Ft Worth!
Business response:
Thank you for your recent review of your stay. The issues you described are unacceptable, and I sincerely apologize for your experience. To make sure this doesn't happen again, I am making sure our staff fully explains the policies and service of an Extended Stay Hotel. Your feedback is very important to us, so thank you for sharing. If you have any additional feedback, we would like to hear it. We hope that you will give us the opportunity to provide you with a better stay the next time you're in the area.
Don't stay here No ice machine. Small room poorly configured. Recliner wedged between bed and air conditioner probably blocking a/c return vent. No on-screen or written channel guide. Showtime program month out of date. Television indicated that Dish Television was available. When I inquired why it wasn't I was told that the Hotel was going through a "transition." Never stay there again.
Business response:
I appreciate you taking the time to write a review of your experience with us. The situations you described are truly regrettable. We are very sorry for your experience. As this hotel’s manager, I can assure you that I have taken all measures to ensure your experience is not repeated. Your feedback is very important to us, so thank you for sharing. If you have any additional feedback, we would like to hear it. We hope that you will give us the opportunity to provide you with a better stay the next time you're in the area.
My room was non-smoking and reeked of smoke, I have really bad allergies so that sucked. Please clean your rooms better.
Hotel close to college Seems like students might be using this hotel for weekends. Old furniture, needs updating, bed felt itchy like it might have bed bugs. I would not recommend it to anyone or stay there again. I really wanted my money back because after feeling itchy, I went to sit on the chair and placed my head on the counter to fall asleep there.
Look elsewhere Air conditioner was awful and i went to sleep sweaty. Took the cover off the bed when i first walked in and a spider was taking a nap on the underneath. Never again.
Cheap price and terrible stay. Booked room for 2 beds got 1, then upon arrival was told we would 2 rooms for price of one then in the end had to pay for both rooms. Beds were TERRIBLE. If you are on bottom floor better pray no one is above you so loud. Breakfast is all prepackaged stuff you can buy at gas station
Disappointing Room smelled like smoke. Somehow ended up with one queen instead of two.
Extended Stay America - Fort Worth - Medical Center has a 2.9 star rating with 2,769 reviews.
Extended Stay America - Fort Worth - Medical Center is open now. It will close tomorrow at 12:00 a.m.