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Extended Stay America - Fort Worth - Medical Center
- Hotels
- Fort Worth, TX
About this business
Location details
1601 River Run, Fort Worth, TX, 76107, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Employees who understood their job and good communication 👏
Where are the trash bags? Often had difficulty with staff not having the proper size trash bags for the trash containers in the room. Staff never checked on us, we always had to go to the office.
Business response:
Paul, thank you for choosing us and for posting your comments. Our primary focus is on exceptional experiences in all areas; therefore, we are very disappointed that we did not meet these expectations. Please accept our apologies for the service issues that impacted your stay. We look forward to another opportunity so we can show you the outstanding hospitality you deserve. Sincerely, Hotel Management
The room was adequate but not great, amenities were minimal but whithin expectations for rate. I chose this site for location mainly and will use it again
Business response:
Kevin, thank you for posting a review of your stay. We are glad you were pleased with most aspects of your stay and that we were able to meet your expectations at a great price. We are also delighted to learn that our location worked well for you. We appreciate your feedback and look forward to your next visit. Sincerely, Hotel Management
Good place to spend the night.
Business response:
Deborah, thank you for sharing the nice rating about your experience at Extended Stay America. We are happy to see your stay was pleasant, and we hope to have the pleasure of hosting you again soon. Sincerely, Hotel Management
Ashtray Nonsmoking room smelled like an ashtray
Business response:
Hugh, thank you for sharing your feedback. We are sorry for the inconvenience you experienced in your suite. We are a non-smoking hotel, but on a rare occasion, we do have violators of this rule. We appreciate you bringing this to our attention so we can address it right away. We hope you will give us a chance to provide you with the flawless stay you deserve on a future visit. Sincerely, Hotel Management
Just need to do better getting it clean.
Business response:
Heather, thank you for being our guest. While we are glad your overall stay with us was pleasant, we apologize for the cleanliness issue you encountered while here. Please be assured we will address this with our housekeeping team to ensure we are more consistent in our service delivery. We hope you will give us a chance to provide you with the flawless stay you deserve on a future visit. Sincerely, Hotel Management
limpio
Great service and rooms Great Service, clean rooms.
Business response:
Christine, thank you for being our guest and for taking the time to review your experience at Extended Stay America. It's so nice to know you found your suite comfortable and you were pleased with the exceptional service from our staff. We work hard to provide high levels of service, so we will share your compliments with the team to let them know their efforts are appreciated. Thank you for choosing our hotel, and we look forward to welcoming you back soon. Sincerely, Hotel Management
I was impressed with the young lady who booked me in. The others seemed like they didn't want to be bothered, even when my keys stopped working. The thing that stood out was the overflowing trash cans. I would still consider to stay here due to the price but might look elsewhere next trip
Frequently asked questions about Extended Stay America - Fort Worth - Medical Center
How is Extended Stay America - Fort Worth - Medical Center rated?
Extended Stay America - Fort Worth - Medical Center has a 4.2 star rating with 1,389 reviews.
When is Extended Stay America - Fort Worth - Medical Center open?
Extended Stay America - Fort Worth - Medical Center is open now. It will close tomorrow at 12:00 a.m.