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Extended Stay America - Frederick Westview Dr.
- Hotels
- Frederick, MD
About this business
Location details
5240 Westview Dr., Frederick, MD, 21703, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
Thank you for your nice rating and for letting us know that your stay at Extended Stay America.was a great one. It was a pleasure having you as our guest, and we look forward to welcoming you again in the near future. Sincerely, Hotel Management
Business response:
Rachel, thank you for rating your stay at Extended Stay America. Nothing is more important than your satisfaction, so we are delighted you gave us a perfect score. We appreciate your business and look forward to seeing you again soon. Sincerely, Hotel Management
I had a nice stay it was clean and friendly
Business response:
We are so pleased that you enjoyed your stay with us, Antonyo, and look forward to accommodating you again in the future. Again, thank you for the kind response.
Shark week and sleep Everything was clean and nice. Pool was closed. Good for sleeping and watching shark week.
Business response:
Briana, thank you for spending some time to review your experience at Extended Stay America. It was a delight to know you liked our immaculate property and that you were able to relax to the fullest. We appreciate you for your gracious rating and invite you to visit us for another restful stay. Sincerely, Hotel Management
Business response:
Gilbert, all of us at Extended Stay America appreciate your excellent rating. We are glad you had an enjoyable stay and would love to see you again soon. Sincerely, Hotel Management
Vey Clean room & very friendly staff. Well maintained.
Business response:
Thank you for choosing Extended Stay America. It’s a pleasure to know you liked our cordial associates as well as our well-kept accommodations. We appreciate your business and look forward to welcoming you back soon. Sincerely, Hotel Management
Simple, clean, quiet. I need to place to stay last minute to study since there was some construction going on in my home. This place was relatively remote, with good service.
Business response:
Thank you for the glowing review of Extended Stay America. We are glad to know you had a peaceful stay with us and liked the service provided by our courteous associates. It was a pleasure having you here, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Will never stay there again Very out dated. The reclining chair looked as though it had never had the seat bottom out to be wiped off. Not an USB port to be found. Our room smelled of Indian food. The bed was very uncomfortable. Because of Covid-19 they closed the pool and gym and did away with breakfast......but no reduction in price.
Business response:
Bruce, thank you for your review. We are sorry for not meeting all of your expectations and for the smell you had in your room. Your feedback has been discussed with our housekeeping team, and we have asked them to be more diligent going forward. We also regret your disappointment with some of our amenities not being available during your stay due to the current circumstances. We would like to have another chance to host you in order to make up for our shortcomings and show you our true hospitality spirit. Sincerely, Hotel M... read more
Not Clean. I didn’t feel like it was clean at all. Good thing I traveled with Clorox wipes. Had to clean EVERYTHING in the room. Bed and sheets were the not thing we felt comfortable with.
Business response:
Alison, thank you for sharing your feedback online. We are disappointed to read your review and know about your disappointment with your suite. Your satisfaction is our prime concern, and we will share your comments with our housekeeping team for their review and action. Everything we do is aimed at providing you with an excellent hotel experience. We hope to have the chance to prove it to you on a future stay. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Frederick Westview Dr.
How is Extended Stay America - Frederick Westview Dr. rated?
Extended Stay America - Frederick Westview Dr. has a 3.6 star rating with 1,834 reviews.
When is Extended Stay America - Frederick Westview Dr. open?
Extended Stay America - Frederick Westview Dr. is open now. It will close tomorrow at 12:00 a.m.