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Extended Stay America - Frederick Westview Dr.
- Hotels
- Frederick, MD
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
5240 Westview Dr., Frederick, MD, 21703, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Problems with internet & tv, not working at check in, got it working then went off over night.
Business response:
Thank you for being our guest at Extended Stay America. We are happy to see the rating as it seems you had a pleasant time with us, but we are sorry for the maintenance issue you encountered. We appreciate your feedback and look forward to seeing you again soon. Sincerely, Hotel Management
O.K. If looking for a cheaper place to stay. Friendly people working there but the facility is rather utilitarian. Breakfast was just granola bars. I had brought my own cereal and just needed milk to go with it but they didn’t have even that. Also, even though I stayed two nights, and was away from the room all day, the maids never cleaned the room. Other than that it was worth the low price but it was a little below my normal standards as far as aesthetics go.
Business response:
James, thank you for being our guest. Although you liked our courteous associates, we are sorry your stay was not to your expectations. Kindly note, to ensure the cleanliness of kitchenware upon check-in, brand standards require us to keep dishware at the front desk. On behalf of everyone here, we invite you to revisit us for an even better experience. Sincerely, Hotel Management
I enjoyed staying here I appreciated that no one came into my room until we left. Accepting pets was greatly appreciated! And didnt have to pay extra for 4 little kittens! That was a big save there The staff was willing to help with any problems I had (which wasnt many)
Business response:
Jessica, thank you for choosing to stay at Extended Stay America and for the wonderful feedback. We are delighted to know you loved our housekeeping & pet policy and that you were impressed with the great service delivered by our associates. It was a pleasure having you, and we look forward to seeing you and your furry-friends again soon. Sincerely, Hotel Management
I liked the small kitchenette. Didn't like - there was a glob of sticky stuff on the floor that I stepped in barefoot. Furniture was dusty. Shower knob was very loose, so hard to adjust. Shower curtain rod was also loose so curtain wouldn't stay closed on the ends
Business response:
Thank you for staying at Extended Stay America. We are glad to know you liked our well-equipped kitchen and that overall you had a nice time with us. However, we regret the problems you encountered. We have shared your feedback with the appropriate team. Thanks again, and we look forward to hosting you again soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Frederick Westview Dr.
How is Extended Stay America - Frederick Westview Dr. rated?
Extended Stay America - Frederick Westview Dr. has a 4.3 star rating with 1,108 reviews.
When is Extended Stay America - Frederick Westview Dr. open?
Extended Stay America - Frederick Westview Dr. is open now. It will close tomorrow at 12:00 a.m.