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Extended Stay America - Frederick Westview Dr.
- Hotels
- Frederick, MD
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
5240 Westview Dr., Frederick, MD, 21703, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
wonderful, thank you for the great hospitality
Business response:
Lilly, thank you so much for your glowing review of Extended Stay America - Frederick - Westview Dr. Making sure that each guest's stay is flawless is what we strive for every day, and your recognition of our efforts goes a long way in motivating us to do even better. We hope you are already planning another trip our way. Sincerely, General Manager
Needs a thorough floor cleaning The room smelled like smoke. The kitchen counter configuration was weird where the sink was in the corner which left only small non issuable triangles of counter space on either side of the sink. The stairwell of the hotel smelled like smoke and the floors of the stairwell were filthy.
Business response:
Michael, thank you for taking the time to give us your feedback. You are absolutely correct to expect a clean, well-maintained property as your home away from home when traveling, and I apologize for failing to provide that for you. My staff and I are taking steps to ensure every detail from the first impression at check-in to the final at check-out and will focus on providing a better experience for every guest entering our doors. We regret the inconvenience caused, and please give us another chance to provide you with the ... read more
Business response:
Thank you for taking the time to share your rating. Our goal is to provide an excellent experience for every guest, so we always want to know if there is anything we can do to improve your experience as we would love to ensure your complete satisfaction. We appreciate your feedback and hope to have the opportunity to serve you better in the future. Sincerely, General Manager
I have stayed here many times and for some reason they have decided to make you ask for kitchen items now instead of just stocking the kitchen. Since the desk clerks are always surly and slow, this is a mistake.
Business response:
Thanks so much for making Extended Stay America - Frederick - Westview Dr. your home away from home and for the comments. That being said, I am sorry to know you were unhappy with our hotel policy and any inconvenience it caused. We appreciate your loyalty and look forward to your next stay and until then, wish you safe travels! Sincerely, General Manager
Very comfortable
Business response:
Richard, we appreciate your four-star rating and are glad to read you had a good time at Extended Stay America - Frederick - Westview Dr. We look forward to serving you again soon. Have a wonderful day! Sincerely, General Manager
Nice hotel Pleasant experience all around from the location to the amenities
Business response:
Thank you for choosing to stay at Extended Stay America - Frederick - Westview Dr. during your visit to the area. We are delighted to read you had an enjoyable stay and our location was perfect for your needs. We appreciate you being our guest and look forward to welcoming you back soon. Sincerely, General Manager
Business response:
Thank you for being our guest. We are glad that overall you were pleased with your stay. However, I am sorry for not living up to all your expectations. We hope to have the chance to serve you again in the future. Sincerely, General Manager
Very compfy
Business response:
Richard, thanks for the wonderful review of Extended Stay America - Frederick - Westview Dr. We are delighted to know that your visit was comfortable and you had a lovely time with us. We look forward to seeing you again soon! Sincerely, General Manager
Needed a place to sleep after a long day. It was great checked in late the staffwasgreat as was the room. Great Value.
Business response:
Thank you for taking the time to share your experience. I am glad to see you were pleased with the seamless check in and comfortable room accommodations you received. Thank you again for your review. It would be our pleasure for you to repeat your experience with us in the future.
Frequently asked questions about Extended Stay America - Frederick Westview Dr.
How is Extended Stay America - Frederick Westview Dr. rated?
Extended Stay America - Frederick Westview Dr. has a 4.3 star rating with 1,108 reviews.
When is Extended Stay America - Frederick Westview Dr. open?
Extended Stay America - Frederick Westview Dr. is open now. It will close tomorrow at 12:00 a.m.