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Extended Stay America - Fremont - Fremont Blvd. South
- Hotels
- Fremont, CA
About this business
Location details
46080 Fremont Blvd., Fremont, CA, 94538, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Dirty Bed was horrible and made noise when you moved
Worst hotel experience in years. Room was too warm, even with AC on; and AC was very noisy. Bed was not comfortable. Kitchen counter was damaged. There was a hole in the wall in the bathroom. Hair dryer cord was full of dust. Low speed on hair dryer didn't work. Bulb in lamp next to the bed was out.
do not stay here Worse place to stay. Front desk was rude, room was dirty, not even one cup in the room to drink water. no dryer and bed sheet has cigarette holes on it and I was itch the whole night. Never stay here again
The Greedy Housekeeper The room was dirty, the bed looked as if someone had been laying on it and the bathroom was dirty. I couldn't pull the plug to take a bath so I had to take a shower. The housekeeping knocked on my door at 10:00am to clean it and check out is 11:00am. He returned at 10:30am asking if I was done yet.
Business response:
Thank you for your recent review of your stay. I sincerely apologize that our rooms weren't up to our standards. To uphold our company's high standards, we will have our staff meet and communicate with each other to resolve the issue moving forward. Thank you very much for providing us with your feedback. It would be our pleasure to have you stay with us again in the future to show you our positive strides taken to enhance your experience with us.
Bed bugs Two words: bed bugs. No way I would ever stay at this hotel and I think Extended Stay brand is off my list.
drive on by, Just plan run down, but when there are no rooms as your traveling through, guess your stuck with what you can get. Will not stay at one of the Extended Stay America hotels again. price doesn't matter when I travel.
Business response:
Thank you for your recent review of your stay. I am sorry to hear that the condition of our hotel did not meet your expectations. In response to your feedback, I will work with my staff to make improvements to our rooms and service to ensure that your experience is not repeated. Thank you very much for providing us with your feedback. We hope that you will give us the opportunity to provide you with a better stay the next time you're in the area.
Dirty. Weird smells. Bad linens. Linens had holes in them. Switched out the blanket, and that one smelled bad. Shower curtain was filthy. Fridge was filthy on the outside. Holes in carpet. Laminate on counters was stained and peeling. Towels were like paper towels. 'Breakfast' is a granola bar or muffin and fruit. It just felt dirty everywhere. Stayed for four days. It's doable for a night in a pinch, but if you can book elsewhere, do. Aldo at front desk was nice and did his best, but there's only so much they can do with th... read more
Business response:
Jessica - I want to thank you for taking the time to write a review of our hotel. I apologize for the cleanliness issues you experienced during your visit with us. I will be meeting with our housekeeping staff to review our cleaning standards and procedures to ensure your experience is not repeated. As well, I am sorry that our grab-and-go breakfast did not meet your expectations. Your comments will be useful as we continue to improve our guest experience. Thank you again for your feedback. We hope to have the opportunity to... read more
Worst hotel in years Sheets filthy Bathroom sink clogged Very dirty place!
Business response:
Thank you for taking the time to write a review. We are disappointed to hear about the level of cleanliness you experienced. Please accept our apologies. In response to your comments, we will retrain our housekeeping staff to ensure our rooms are always cleaned thoroughly. Thank you again for your feedback. We hope that you will give us the opportunity to provide you with a better stay the next time you're in the area.
disappointed Someone had smoked in the bathroom and it was disgusting.
Business response:
Thank you for bringing this to our attention. We are sorry to hear that you experienced an unpleasant odor in your bathroom. We will work with our housekeeping staff to make sure all areas of our hotel smell fresh and clean moving forward. Thank you again for your comments. We hope to see you again in the future.
Frequently asked questions about Extended Stay America - Fremont - Fremont Blvd. South
How is Extended Stay America - Fremont - Fremont Blvd. South rated?
Extended Stay America - Fremont - Fremont Blvd. South has a 3.4 star rating with 1,985 reviews.
When is Extended Stay America - Fremont - Fremont Blvd. South open?
Extended Stay America - Fremont - Fremont Blvd. South is open now. It will close tomorrow at 12:00 a.m.