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Extended Stay America - Fremont - Newark
- Hotels
- Fremont, CA
About this business
Location details
5375 Farwell Pl., Fremont, CA, 94536, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Only complaint very little hot water in the shower
Business response:
Dear Joel, We work hard to uphold all of our brand's standards for quality and service. Therefore, we are sorry that our hotel did not meet your expectations. We will address this with our housekeeping team to review and take action. Our front desk team is always available to help you. Apart from this, we hope you had a satisfactory stay and will revisit for another flawless experience.Sincerely,Hotel Management
The property around this hotel was nice. Room was pretty Spartan. Cooking is allowed so the smell lingars. Yet we were able to get a uninterrupted night and slept well.
Place
Business response:
Dear Emmanuel, We appreciate you choosing to stay with us and taking the time to write a review. It's great to know you had a pleasant stay. Your remarks are much appreciated, and we hope you will revisit us soon when you are again in the city. Sincerely,Hotel Management
It was okay. "Breakfast" was coffee and muffins. The room was not that clean I saw a small bug and stains in the bathroom
Business response:
Dear Onyeka, We are glad you chose to stay at our hotel. It is nice knowing you had a pleasant stay and were pleased with the breakfast choices. We appreciate your observations, both the positive recognition and the comments concerning opportunities for improvement. However, we are sorry for the cleanliness issues you encountered and will address this with our pest control team to review and take action. We are committed to keeping our accommodations clean and well-maintained as we make notes for the future. Our goal is to d... read more
The staff was absolutely great..go above and beyond to help you
Pros and Cons Pros: This was my second visit to this Newark location. I had a room that was the last available room. Oh no! But I stayed positive and stated, they save the best for last. They gave me a great room. Very clean. The staff was great. Asail in there maintenance department was very pleasant. Cons: Allowing guess to bring their pets without maintaining the hallway from there odor. There was dog hair on the floor. The odor was over whelming but it did not penetrate in to my room.
Business response:
Dear Guest, Thank you for staying at Extended Stay America and for leaving a review. Although you had a great visit overall, we are sorry for any inconvenience you experienced due to our pet-friendly facility. We will further work on your concern. On the other side, we appreciate you mentioning how much you enjoyed your clean room. It was a pleasure accommodating you, and we hope to see you the next time your travels bring you to our area.Sincerely,Hotel Management
Nice and clean
Business response:
Dear Genesis, Thank you for your positive feedback! We’re delighted to hear that you found our hotel nice and clean. Our team works hard to maintain high standards of cleanliness and comfort for all our guests. We look forward to welcoming you back at Extended Stay America and providing you with another great stay.Sincerely,Hotel Management
This property was very clean in a safe area parking was easily accessible. The bed was comfortable towels and linens were provided. The negative was a misrepresentation of breakfast being offered when I book hotels often if breakfast is included, it is a definite plus and I will choose those hotels over those that don’t provide breakfast, but in this case, I did choose this hotel because breakfast was included, but there was no breakfast included, what they had was something called grab and go breakfast . This included a pac... read more
Frequently asked questions about Extended Stay America - Fremont - Newark
How is Extended Stay America - Fremont - Newark rated?
Extended Stay America - Fremont - Newark has a 3.1 star rating with 2,920 reviews.
When is Extended Stay America - Fremont - Newark open?
Extended Stay America - Fremont - Newark is open now. It will close tomorrow at 12:00 a.m.