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Extended Stay America - Fremont - Newark
- Hotels
- Fremont, CA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
5375 Farwell Pl., Fremont, CA, 94536, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Fremont Great service
The staff is nice, but the first room has very bad smell. After changing to another room, the neighbor is terrible noisy even at the midnight.
Business response:
Dear Sonia, Thank you for staying with us and for taking the time to leave your comments. We strive to provide our guests with thoughtful hospitality and attentive service; therefore, we are pleased to read your generous compliments. However, please accept our apologies if our room was not spotless. Our housekeeping staff works hard; therefore, we regret not catching the concerns you described. We have shared your remarks and will use them as an opportunity to improve our services. We hope you will revisit the next time you ... read more
Great service
Business response:
Dear Luis, Thank you for your recent stay at Extended Stay America and for taking the time to review our hotel. Our staff works hard to ensure each guest has a great experience, so we appreciate your kind words regarding the service they provided during your visit. It was a pleasure having you as our guest, and we look forward to welcoming you again soon.Sincerely,Hotel Management
No maid service unless you requested. And no garbage can from my room. Entry into building at night. Difficult due to card reader not working.
Business response:
Dear David, Thank you for reviewing our hotel. We are glad that you enjoyed your stay overall. However, please accept our apologies for the difficulties you experienced with your key card and our service. We value your feedback as we constantly strive to improve our guest experience. We will address this appropriately, and we thank you for your patience. Thank you for choosing us, and we hope to see you again so we can provide you with the seamless experience you deserve.Sincerely,Hotel Management
Cockroaches in original room. Weird odors in new room. Whole floor wreaked of something awful, like fish.
Business response:
Dear Brandon, Thank you for choosing us. We are sorry for the inconvenience caused to you in the room. We follow the most rigorous industry standards regarding our rooms' cleanliness and pest control. Your feedback is discussed with our housekeeping team, and your occupied suite will be professionally inspected and treated as a precaution. Although such incidents are rare, we are very sorry for the problems you encountered. Our front desk team is always available to help you. Please stay with us another time so we can provid... read more
Frequently asked questions about Extended Stay America - Fremont - Newark
How is Extended Stay America - Fremont - Newark rated?
Extended Stay America - Fremont - Newark has a 4.3 star rating with 1,624 reviews.
When is Extended Stay America - Fremont - Newark open?
Extended Stay America - Fremont - Newark is open now. It will close tomorrow at 12:00 a.m.