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Extended Stay America - Fremont - Newark
- Hotels
- Fremont, CA
About this business
Location details
5375 Farwell Pl., Fremont, CA, 94536, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
No more breakfast
Business response:
Dear Rowena, Thank you for being our guest at Extended Stay America. It is nice to know you had a good stay and were pleased with many things around. However, we are sorry that the breakfast choices did not meet your expectations. We have noted your observations and will share them for improvement. We look forward to welcoming you back to the city soon.Sincerely,Hotel Management
Second floor smelled dog and pot/ drugs
Business response:
Dear Ramiro, Thank you for being our guest. Providing clean and comfortable hotel accommodation is always our motto. However, we are sorry for your disappointment with the smell issues that you encountered on the second floor. We will work on this with our housekeeping team so that such concerns are better handled as we move ahead. Apart from this, we hope you had a pleasant time. Please revisit us the next time you are in the area to enjoy better services.Sincerely,Hotel Management
Only complaint very little hot water in the shower
Business response:
Dear Joel, We work hard to uphold all of our brand's standards for quality and service. Therefore, we are sorry that our hotel did not meet your expectations. We will address this with our housekeeping team to review and take action. Our front desk team is always available to help you. Apart from this, we hope you had a satisfactory stay and will revisit for another flawless experience.Sincerely,Hotel Management
The property around this hotel was nice. Room was pretty Spartan. Cooking is allowed so the smell lingars. Yet we were able to get a uninterrupted night and slept well.
Place
Business response:
Dear Emmanuel, We appreciate you choosing to stay with us and taking the time to write a review. It's great to know you had a pleasant stay. Your remarks are much appreciated, and we hope you will revisit us soon when you are again in the city. Sincerely,Hotel Management
It was okay. "Breakfast" was coffee and muffins. The room was not that clean I saw a small bug and stains in the bathroom
Business response:
Dear Onyeka, We are glad you chose to stay at our hotel. It is nice knowing you had a pleasant stay and were pleased with the breakfast choices. We appreciate your observations, both the positive recognition and the comments concerning opportunities for improvement. However, we are sorry for the cleanliness issues you encountered and will address this with our pest control team to review and take action. We are committed to keeping our accommodations clean and well-maintained as we make notes for the future. Our goal is to d... read more
Basically glamping If all you are looking for is a clean room with a semi functioning tv & great AC- then this is for you! You get what you pay for. Pro- AC works like a champ! Con- if you stay for more than 1 day you have to exchange your dirty towels for clean ones at the front desk @ building A. No daily housekeeping Shampoo available upon request. No kitchen utensils/equipment already in the room. Not even shampoo & conditioner in the rooms
Business response:
Dear Michelle, Thank you for sharing your feedback. We’re glad to hear that you appreciated the AC and found value in the room. We apologize for the inconvenience regarding towel exchanges, the lack of daily housekeeping, and the absence of kitchen utensils and toiletries. Your comments are important to us, and we will use them to improve our services and amenities. We hope to have the chance to offer you a more convenient experience in the future.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Fremont - Newark
How is Extended Stay America - Fremont - Newark rated?
Extended Stay America - Fremont - Newark has a 3.1 star rating with 2,980 reviews.
When is Extended Stay America - Fremont - Newark open?
Extended Stay America - Fremont - Newark is open now. It will close tomorrow at 12:00 a.m.