This profile has been claimed by the business owner or representative.
Extended Stay America - Fresno - North
- Hotels
- Fresno, CA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
7135 N. Fresno St., Fresno, CA, 93720, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Mold in bathroom. Guys above us drinking , smoking and cussing.
Business response:
Thank you for posting a review of your stay. We apologize for the cleanliness issues you encountered while you were here and that you were disturbed by noise from other guests of the hotel. Please be assured that we have discussed your feedback with our housekeeping team to be more diligent with our efforts moving forward. Also, know our front desk is available to resolve matters, so we are sorry we were not aware of the problems you had, as we would have been happy to try and fix the issue or move you to another room. We ho... read more
Great location, but not worth the cost. There was nothing of assistance in the room. What I found especially problematic was there were no glasses or cups. It was a basic of basic rooms. It was clean, I will say that, but if you're looking for comfort, go somewhere else. Although the location was good, the reception person was rude and the property was noisy.
Business response:
Thank you for posting a review of your stay. Although our location was ideal for you, we apologize for the discourteous behavior of our on of our associates and for the noise you experienced while you were here. Please be assured that we have discussed your feedback with our team to remind them our main goal is to provide outstanding customer care to our guests. Also, know to ensure the cleanliness of kitchenware upon check-in, brand standards require us to make these items available at the front desk rather than leaving the... read more
Still a decent price Odd smell in restroom, no pillows, left over hair on the blankets
Business response:
Greg, thank you for taking the time to review your stay. Although you were pleased with our affordable rates, we apologize for the housekeeping and odor issues you encountered in your room. We assure you that we have asked the concerned team to make sure this room receives a deep clean to remove the smell. Also, our front desk is staffed 24 hours a day so we would have been happy to move you to another room if you had alerted us. We hope you will stay with us another time so we can provide you with a much more satisfying exp... read more
Did not honor Expedia price match.Slow check-in service, overall fair service.
Business response:
Thank you for being our guest. We're glad to know overall you had a pleasant time with us, but we're sorry for the inconvenience you had at the time of check-in. We have discussed your feedback with our front desk team to be more diligent with our efforts moving forward. We hope this did not overshadow your otherwise positive experience, and we look forward to hosting you back soon. Sincerely, Hotel Management
Business response:
We are happy you were pleased with most of our services, but we are sorry your stay was not quite perfect. We encourage you to try us again on your next trip when in the area. We are confident you will have a better experience. Sincerely, Hotel Management
Staff was nice but room wasn’t very clean. Especially the bed..there was hair amongst the sheets and pillow cases. I probably would not stay there again.
Business response:
Thank you for evaluating your stay with us. We're glad to know you were pleased with the service provided by our associates, but we're sorry for the cleanliness issues you encountered in your room. Please be assured that we have discussed your feedback with our housekeeping team to be more diligent with our efforts moving forward. Please consider giving us another opportunity to provide you with the exceptional experience you deserve. Sincerely, Hotel Management
Business response:
Thank you for your rating. We want every guest to have a pleasant experience, but we are sorry we fell short in some aspects. We hope to have another chance so we can deliver you a much better experience. Sincerely, Hotel Management
Business response:
It was a pleasure having you as our guest at Extended Stay America. We strive daily to please our guests and your feedback tells us we are meeting those goals. Thank you for taking the time to share your perfect rating. We look forward to your return visit. Sincerely, Hotel Management
Everything was fine except loud neighbors banging on doors at 11 PM. That's beyond the control of the office, which closes at 10 PM, so we don't hold that against them.
Business response:
Thank you for choosing Extended Stay America, and for taking time to post a review! We are sorry for the noise issue you encountered and regret our associates were unable to resolve it to your satisfaction. We hope the positive aspects of your stay will bring you back to us. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Fresno - North
How is Extended Stay America - Fresno - North rated?
Extended Stay America - Fresno - North has a 4.2 star rating with 1,489 reviews.
When is Extended Stay America - Fresno - North open?
Extended Stay America - Fresno - North is open now. It will close tomorrow at 12:00 a.m.