Extended Stay America - Fresno - North

Business response:

Thank you for choosing our hotel for your overnight stay. We are pleased everything went great for you during your visit and that our wonderful location made it even better. Thank you for choosing Extended Stay America. We look forward to your next stay! Sincerely, Hotel Management 

Business response:

Thank you for choosing to stay at Extended Stay America. We are happy your overall experience was enjoyable, but we regret your disappointment with our pillows. We hope this did not overshadow your otherwise positive stay with us and that you will choose us again in the future. Sincerely, Hotel Management 

Business response:

We are thrilled to receive your complimentary rating. We work hard to make sure our guests enjoy every aspect of their visit, so review such as yours tell us that we are succeeding. We look forward to serving you again at Extended Stay America. Sincerely, Hotel Management 

Business response:

Thanks so much for the terrific rating regarding your visit to Extended Stay America. Making sure that each guest's experience is flawless is what we strive for every day, and your recognition of our efforts goes a long way in motivating us to do even better. We hope you are already planning another trip our way. Sincerely, Hotel Management 

Business response:

Thank you for your feedback. We are glad you liked having a fully-equipped kitchen and that you had a pleasant stay. However, we regret any inconvenience caused. We wish to have been informed about this as our front office team would have done their best to make your trip a better one. It was a pleasure to have you as a guest at Extended Stay America, and we hope to see you again soon. Sincerely, Hotel Management 

Business response:

All of us at Extended Stay America appreciate your wonderful rating. We are glad you had an enjoyable stay and would love to see you again soon. Sincerely, Hotel Management 

Business response:

Michael, we are delighted you had a great stay at Extended Stay America. Thank you for the nice rating, and we look forward to hosting you again soon. Sincerely, Hotel Management 

Business response:

We are glad you had an overall pleasant stay at Extended Stay America. Since we have fully equipped kitchens with a full-size refrigerator which includes ice trays for your convenience, we do not have ice machines on our property. Thank you for being our guest, and we look forward to hosting you again soon. Sincerely, Hotel Management 

Business response:

Your kind comments and wonderful rating are greatly appreciated by all of us here at Extended Stay America. It was delightful to know that the services provided by our associates and the comforts of our accommodations exceeded your expectations. Thank you for the exceptional review and we hope to have you as our guest again soon. Sincerely, Hotel Management