This profile has been claimed by the business owner or representative.
Extended Stay America - Fresno - North
- Hotels
- Fresno, CA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
7135 N. Fresno St., Fresno, CA, 93720, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
We appreciate your gracious rating about your stay at Extended Stay America. It means a lot for us to learn that we were on par with your expectations. Thank you for being our guest, and we look forward to your future visit. Sincerely, Hotel Management
The staff was inattentive. Not too willing to help and not pleasant.
Business response:
Joannie, thanks for choosing us. We offer our sincere apologies for the poor service you received from our associates. The incident mentioned in your review concerns us a lot. So, we have shared your feedback with the concerned team, and we will take the appropriate steps to prevent these issues from happening again. We hope you’ll give us a chance to regain your trust and earn your highest marks in the near future. Sincerely, Hotel Management
Business response:
Erin, we appreciate your gracious rating about your stay at Extended Stay America. It means a lot for us to learn that we met all your expectations. Thank you for being our guest, and we look forward to your future visit. Sincerely, Hotel Management
I didn't like the fact that it said on line that you had breakfast. When what you had was LESS than a continental breakfast all you had was a muffin and granola bar and coffee. I didn't like that flushing the toilet was a mystery. I had to take the tank lid off to flush the toilet each and every time. I didn't like as a single woman being at the far end of the complex and having to walk up a outside staircase covered by trees at night and not well lite.
Business response:
We apologize for falling short of your expectations for a perfect stay. Your feedback regarding the maintenance issue and our breakfast offerings is shared with the concerned individuals in an effort to deliver better guest experiences going ahead. Counting on your kind generosity to accept our apology, we hope you will consider returning to our hotel on your next visit to this area Sincerely, Hotel Management
Staff was very next when checking in. Guy was really nice. They room was very clean and cozy. Definitely will be staying here again.
Business response:
Thank you for selecting Extended Stay America for your visit and for sharing your comments. Our team was so pleased to learn you enjoyed your stay, found your suite comfortable and the staff friendly & professional. Thanks again for being our guest, and we look forward to seeing you in the future! Sincerely, Hotel Management
I got the price on Expedia and I was pleased with it. The building is very pleasing and the rooms are very clean. I was given a smoking room and called to complain and was told that there were no other rooms and that they apologize. It was a very uncomfortable night having to breathe cigarette smoke. The staff need to be trained to be friendlier and to learn how to problem-solve.
Business response:
Thank you for staying with us. We apologize for the smoke odor you encountered in your room and the inconvenience it caused. We have asked our housekeeping staff to make sure this room receives a deep clean so that our future guests never experience the same. We hope you will consider giving us another chance to prove we are up to the task of delivering excellent service and accommodations. Sincerely, Hotel Management
Business response:
Michelle, we appreciate your gracious rating about your stay at Extended Stay America. It means a lot for us to learn that we met all your expectations. Thank you for being our guest, and we look forward to your future visit. Sincerely, Hotel Management
Business response:
Thanks for sharing the nice rating about your experience at Extended Stay America. We are happy to see your stay was pleasant in every way and hope we have the pleasure of hosting you again. Sincerely, Hotel Management
Business response:
Thank you for taking the time to post a nice rating of Extended Stay America. We always want every guest to have a pleasant experience, and we are glad to see we were able to accomplish this while you were here. We hope you will choose us again so we can impress you on your next trip as well. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Fresno - North
How is Extended Stay America - Fresno - North rated?
Extended Stay America - Fresno - North has a 4.2 star rating with 1,489 reviews.
When is Extended Stay America - Fresno - North open?
Extended Stay America - Fresno - North is open now. It will close tomorrow at 12:00 a.m.