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Extended Stay America - Fresno - North
- Hotels
- Fresno, CA
About this business
Location details
7135 N. Fresno St., Fresno, CA, 93720, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The room was okay, didn’t smell too bad. Otherwise clean.
Business response:
Cathy, thank you for taking the time to review your stay. We're glad to know you liked your well-kept accommodation, but we're sorry for the odor you experienced. Please be assured that we have asked our housekeeping staff to make sure this room receives a deep clean to remove the smell. We hope you will consider a return visit so we can make it up to you. Sincerely, Hotel Management
Staff at checkin were outstanding! Unfortunstely, the room had a problems: Door wouldnt open until staff told me to lift the knob up: A/C would only run a few little and tgen shut off when set on auto, I had to put fan on constant; a bag of half full opened liquor bottles was left in the closet.
Business response:
Thank you for your review. Although you were pleased with the service provided by our associates, we apologize for the cleanliness and maintenance issues you encountered in your room. Please be assured that your feedback regarding the oversight is shared with our housekeeping team. We have also shared your concerns with our maintenance team, and we're working with them to fix the problem with the HVAC unit. We hope you will give us a chance to redeem ourselves the next time you are in the area. Sincerely, Hotel Management
Will do!!! I loved my stay at this hotel. It was a quick check in process, the room was clean, and the surrounding area was amazing. It’s right next door to ihop, the Riverpark shopping center and Dave and Busters are right down the way, and the amazing Sweet Tomatoes was right across the street. I would definitely recommend this place to anyone.
Business response:
Dear Gabriana, thank you for taking the time to share your impressions of Extended Stay America. We are thrilled to know you loved our courteous associates and that our great location close to shops and area restaurants were perfect for your needs. Thank you once more for recommending us to future guests. We look forward to hosting you and your family again soon. Sincerely, Hotel Management
Always a pleasure to stay here
Business response:
Robert, thank you for staying once again at Extended Stay America and sharing a review. Our primary focus is providing guests with a memorable experience so they only think of staying at our hotel when returning to the area. We are delighted that when you are in city you consider us your home. We look forward to your next visit with us. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Fresno - North
How is Extended Stay America - Fresno - North rated?
Extended Stay America - Fresno - North has a 3.3 star rating with 2,645 reviews.
When is Extended Stay America - Fresno - North open?
Extended Stay America - Fresno - North is open now. It will close tomorrow at 12:00 a.m.