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Extended Stay America - Fresno - North
- Hotels
- Fresno, CA
About this business
Location details
7135 N. Fresno St., Fresno, CA, 93720, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Extended Stay? This hotel was good for the price, stayed on top floor, opposite of the highway, was quite, bed was comfy. Room need a little maintenance though, broken toilet seat, cabinet door falling off and broken bulb at reading lamp.
Business response:
Dear John, Thank you for your feedback and for choosing to stay with us. We're glad to hear you enjoyed the quiet atmosphere, comfortable bed, and value for the price. We also appreciate you bringing the maintenance issues to our attention, including the broken toilet seat, cabinet door, and reading lamp bulb. Our team has been notified and will address these concerns promptly to ensure a better experience for future guests. Your input helps us improve, and we’re committed to providing a more polished and comfortable stay. W... read more
Nice job
Business response:
Dear Chena, Thank you for your kind words! We’re thrilled to know you had a positive experience at Extended Stay America and appreciate you taking the time to share it. Our team works hard to provide a clean, comfortable, and welcoming environment for every guest, and it’s always rewarding to hear when those efforts are recognized. Feedback like yours encourages us to keep delivering great service and continue improving wherever we can. We hope to welcome you back soon for another memorable stay. Sincerely, Hotel Management
Very close to lots of restaurants.
Business response:
Dear Michael, Thank you for your feedback and for highlighting our convenient location near a variety of restaurants. We’re glad you enjoyed the accessibility to local dining options, as we understand how important it is for our guests to have great choices nearby. Our team is committed to providing a comfortable and well-situated stay for every guest, and your appreciation reinforces our efforts. We look forward to welcoming you back to Extended Stay America soon. Sincerely, Hotel Management
Good
The "breakfast" was just coffee and granola bars
Business response:
Dear Maria, We’re sorry to hear that our grab-and-go breakfast did not meet your expectations. Our breakfast offering typically includes coffee, granola bars, and muffins, intended as a light start to the day. We understand that preferences vary and will consider your feedback as we continue evaluating our amenities. We're glad you chose to stay with us and hope that other aspects of your visit were comfortable and satisfactory. We appreciate your input and hope to have the opportunity to welcome you back for a better experi... read more
Monique was really fast, kind, and pleasant.
Business response:
Dear Guest, We are flattered by your very kind review of Extended Stay America. Team members like Moniqueare a perfect example of the passionate and dedicated spirit of service that we value, and we are delighted that our caring hospitality was the highlight of your stay. It was a pleasure hosting your visit, and we hope to welcome you again soon.Sincerely,Hotel Management
For the very first time when I requested a handicap bathroom I almost got one. Overall the room was great and next time in Fresno I'll request it again. Thanks is in order for working with me to get a chair for the shower. Thank you again!areceived a almost
Marginal Experience The room did not have a coffee maker or an ice bucket which I regard as a basic feature that every hotel room should have. While they advertised having a breakfast, there was only coffee and a few packaged muffins and cookies, not a breakfast. Fortunately there was an IHOP next door. The electric door lock did not work reliably. The magnetic lock would not release and took multiple attempts to get it to open. I reported the problem but it was never fixed.
Business response:
Dear Guest,Thank you for your detailed feedback. We are truly sorry to hear that your experience did not meet expectations. Your comments regarding in-room features and maintenance concerns are important to us, and we regret any inconvenience caused during your stay. We strive to provide a reliable and comfortable environment. Please know your input will be used constructively as we work to enhance our service. We hope you will consider giving us another opportunity in the future.Sincerely,Hotel Management
The most broken property i have ever stayed at
Business response:
Dear Sergey, We are truly sorry to hear that your stay did not meet expectations and that you found the property in such poor condition. Your comment that this was the most broken property you’ve ever stayed at is deeply concerning, and we take it seriously. We appreciate your honest remarks as they help us identify areas for urgent attention. We hope to have the chance to welcome you back for a better stay. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Fresno - North
How is Extended Stay America - Fresno - North rated?
Extended Stay America - Fresno - North has a 3.3 star rating with 2,538 reviews.
When is Extended Stay America - Fresno - North open?
Extended Stay America - Fresno - North is open now. It will close tomorrow at 12:00 a.m.