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Extended Stay America - Gainesville - I-75
- Hotels
- Gainesville, FL
About this business
Location details
3600 SW 42nd St., Gainesville, FL, 32608, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Bare bones Very very basic. They do not replace towels or turn your bed. No breakfast , room was very basic. It was clean
Business response:
Thank you for taking the time to write a review of your stay. Please accept our apologies that our amenities were not to your expectations. We provide housekeeping services to guests staying eight or more nights; however, these services are always available upon request for an additional fee. In response to your feedback, I will share your comments regarding our grab-and-go breakfast with our corporate office and make sure we are clearly communicating our amenities during guest arrivals. We continually work to improve our ho... read more
Don't go there It was horrible
Business response:
I received a copy of your review, and wanted to take a moment to personally respond. Please accept our apologies that your stay was not to our company’s high standards. In response to your feedback, we will continue to strive to provide each guest with a comfortable stay and professional customer service. Our team is committed to satisfying our guests, so we are very thankful for your feedback. It would be our pleasure to have you stay with us again in the future to show you our positive strides taken to enhance your experie... read more
They should not call oranges,Packaged muffins and granola bars a breakfast. This is less than I would expect from a continental breakfast. The room was not clean even the cardboard card stating it was a clean and efficient kitchen had stains on it. This room would be what you expect in a $50.00 a night hotel but not in a hotel that is $175.00
Business response:
I received a copy of your review, and wanted to take a moment to personally respond. Please accept our apologies that our grab-and-go breakfast was not to your expectations. In response to your feedback, I will make sure we are clearly communicating our amenities during guest arrivals. Additionally, I sincerely apologize for the cleanliness issues you experienced. To prevent this from happening again, I will retrain our housekeeping staff and make sure we are thoroughly inspecting rooms prior to guest arrivals. Your feedback... read more
You get what you pay for This was the worse room I have ever stayed in.
Business response:
I received a copy of your review, and wanted to take a moment to personally respond. Please accept our apologies that your stay was not to our company’s high standards. In response to your feedback, we will continue to strive to provide each guest with a comfortable stay and professional customer service. The staff and I appreciate your comments, as it will only help us to improve. We would love to have another chance to provide you with a better experience at our hotel the next time you're in town.
Good No ice machine not good ...
Business response:
The staff and I read your comments about your stay with us. Please accept our apologies that our amenities were not to your satisfaction. To uphold our company’s high standards, I will make sure we are clearly communicating our amenities during guest arrivals. Your feedback is very important to us, so thank you for sharing. We hope that you will give us the opportunity to provide you with a better stay the next time you're in the area.
Night Clerk very Rude, Hotel was not what We expected, No wash clothes, to start with nothing in room, if you wanted coffee pot or anything you had to gone down to lobby and get it. No room service or cleaning while you are there. rooms are only cleaned every 7 day as per the night clerk. very Disappointing.
Business response:
The staff and I read your comments about your stay with us. Please accept our apologies for the service issues you experienced. As this hotel’s manager, I can assure you that I have coached our staff to ensure we are clearly communicating our amenities during guest arrivals as well as providing each guest with professional customer service. I really appreciate you bringing this to our attention. I do hope that you will return to our hotel, or any other Extended Stay Hotels location in the future.
ok but would not return Hotel is older and needs updating, seemed clean enough but not appealing.
Business response:
Thank you for your recent review of your stay. I am sorry to hear our hotel’s appearance was not up to standard. In response to your feedback, I am pleased to let you know that our hotel’s remodel will be finished by the end of the year. Our team is committed to satisfying our guests, so we are very thankful for your feedback.
Frequently asked questions about Extended Stay America - Gainesville - I-75
How is Extended Stay America - Gainesville - I-75 rated?
Extended Stay America - Gainesville - I-75 has a 3.1 star rating with 2,402 reviews.
When is Extended Stay America - Gainesville - I-75 open?
Extended Stay America - Gainesville - I-75 is open now. It will close tomorrow at 12:00 a.m.