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Extended Stay America - Gainesville - I-75
- Hotels
- Gainesville, FL
About this business
Location details
3600 SW 42nd St., Gainesville, FL, 32608, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Not so clean. It was OK.
Business response:
Daniel, I was disheartened to read that we did not live up to our usual standards, and I am sorry your stay was less than satisfactory. We are taking appropriate steps to ensure future guests do not encounter the same issues. I hope you will accept my apology and consider giving us another chance to show you the outstanding service that we typically provide. Sincerely, General Manager
I wouldn't recommend it. Door wouldn't lock. A/C quit working. Lots of litter.
Business response:
Jay, thank you for sharing your candid feedback. We apologize for the maintenance issues you encountered in your room and for the inconvenience it caused. We have a duty to follow the processes in place to ensure each guest suite is well maintained, and we want to let you know we are already working to address the problems you mentioned. Thanks again bringing this to our attention, and we hope you will consider giving us another chance so we can leave you with a much better impression on your next visit. Sincerely, General ... read more
It was priced way too high for what we got. Very disappointed about the whole stat. The room was nasty and it smelled. They said it was non smoking but my husbands asthma flaired up 3 times. To be truthful we didn't shower and bought extra sheets for the bed
Business response:
Thank you for bringing this to our attention. We take these matters very seriously and will take the necessary actions to ensure this is properly addressed.
Great location, that's about it! Stayed from April 7 to April 9, 2017, after paying $266.33 a night this is what I found: The "Queen" bed is not so, at best is a full When I asked where the continental breakfast was, I was pointed to a coffee machine in the lobby I left on Saturday morning and when I returned at night, the room was not done, and when I asked why, I was told that since mine was a short stay, housekeeping would not clean the room, that was only for people who stay over a week. Price was hiked due to UF massiv... read more
Business response:
Thank you for bringing this to our attention. We take these matters very seriously and will take the necessary actions to ensure this is properly addressed.
Fleas If my sheets were clean wondering why I had to change rooms in the middle of the night with fleas in my bed ... first scared bed bugs but they hopped...
Business response:
Mary, please accept my apologies for the cleanliness issues you encountered in your suite and the inconvenience it caused. We have room inspection procedures in place to prevent these types of issues from happening, but it appears that we dropped the ball in your case. I’ll share your concerns with the housekeeping staff so that they can take the necessary steps immediately. We want our guest to have a nice experience, and we hope you will give us a chance to redeem ourselves the next time you visit our area. Sincerely, Gen... read more
Better to stay in somewhere else. It's not pleasant place to stay. You have to ask everything like plates, coffee maker, bath tissue, and everything. They don't provide anything until you ask them. Overpriced.
Business response:
I was disheartened to read that we did not live up to our usual standards, and we are truly sorry your stay was less than satisfactory. We make every effort to ensure our rates are competitive with like hotels in our area, and we strive to deliver the accommodations, service, and amenities our guests enjoy. As an extended stay hotel, we offer affordable nightly rates, budget weekly rates and discount long-term rates. I hope you will accept my apology and consider giving us another chance to show you the outstanding service t... read more
Stay other place Service was very bad. No reccomend.
Business response:
Thank you for taking the time to share your review. Please accept our apologies for the service issues you encountered during your visit. Our goal is to provide the highest customer service, and we continually strive to improve our efforts. We appreciate your feedback and hope you will give us another opportunity to provide you with the excellent experience you deserve. Sincerely, General Manager
I had a unexpected roommate....a giant roach that I had to eventually kill
Business response:
Eric, I am truly sorry your room was not in the spotless condition. We take the cleanliness of our rooms very seriously, so what you experienced is not typical for us. Our staff is committed to providing clean accommodations for all of our guests, and I am sorry this was not the case for you. I will share your concerns with my housekeeping team so that this type of issues are not repeated. I hope you will consider giving us a second chance the next time you are in our area. Sincerely, General Manager
Business response:
Kristen, thank you for choosing our hotel for your stay. On behalf of our entire team, please accept our apologies for not living up to your expectations. We hope you will consider giving us another chance in the future so we can provide you with the stay you should always expect from us. Sincerely, General Manager
Frequently asked questions about Extended Stay America - Gainesville - I-75
How is Extended Stay America - Gainesville - I-75 rated?
Extended Stay America - Gainesville - I-75 has a 3.1 star rating with 2,402 reviews.
When is Extended Stay America - Gainesville - I-75 open?
Extended Stay America - Gainesville - I-75 is open now. It will close tomorrow at 12:00 a.m.