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Extended Stay America - Gainesville - I-75
- Hotels
- Gainesville, FL
About this business
Location details
3600 SW 42nd St., Gainesville, FL, 32608, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Noisy and dirty. Had ants in our first room, then got moved to another room with constant banging overhead all night. Tried to call the front desk, but phone in room did not work.
The toilet was clogged and the air conditioner wasn't working consistently
A big Mistake. No water, no ice, no room service at all.
Business response:
Thank you for your recent review of your stay. I am so disappointed to hear that you were not pleased with our hotel. Please accept my apology. We have vending machines located in our "guest laundry" area. Unfortunately, we do not have an ice machine but, we do provide ice trays in your freezer. Thank you for sharing your experience with us. We hope that you will give us the opportunity to provide you with a better stay the next time you're in the area.
Gainesville Stayed at this hotel for UF-FSU game. Very economic hotel. You get what you pay for. Too economic. Won't stay again.
Business response:
I received a copy of your review, and wanted to take a moment to personally respond. Please accept our apologies that we were unable to meet your expectations. In response to your feedback, we will continue to strive to provide each guest with a comfortable stay and great customer service. Thanks to your feedback, we can continue to work on providing an exceptional stay for all of our guests. We would love to have another chance to provide you with a better experience at our hotel the next time you're in town.
Room was OK, breakfast was disappointing not good variety just grab n go granola bars and muffins.
Business response:
Joe - Thank you for taking the time to complete a review of your stay. I am very that our grab-and-go breakfast did not meet your expectations. Your comments will be useful as we continue to improve our breakfast offering. We appreciate your feedback and continually work to improve our hotel. We hope to have the opportunity to provide you with a better stay in the future.
Not clean, would´nt stay again with my family The room says it fits 4 people but it has two twin beds so unless those people are quite small you won´t be confortable. The floor was dirty with dust bunnies around the furniture. The cooking utensils were not clean with food stuck to them. There was even old clothing and make up from a previous guest in one of the drawers! Since they clean once a week and we only stayed two days we just had to try to ignore all that. There are no cribs on request or hair dryer available (the Ex... read more
Business response:
Thank you for providing us with details about your stay. I sincerely apologize that your experience was not to our company’s high standards. As this hotel’s manager, I can assure you that I have coached our staff to ensure we are thoroughly inspecting rooms prior to guest arrivals as well as providing each guest with professional customer service. Hair dryers are available upon request at the front desk, and I will make sure we are clearly communicating our amenities during check-in. Our team is committed to satisfying our g... read more
Bugged out! We checked in for my daughters graduation at first the staff was friendly but it went downhill from there . My room was roach infested and I called to change rooms but due to the graduation the hotel was booked that evening I woke to drink water only to have a roach crawling on my chest they were able to give us another room in the morning but that room had more roaches than the first all I can say is that I wouldn't even recommend this hotel to my worst enemy One word Disgusting!!
Business response:
I appreciate you taking the time to write a review of your experience with us. Please accept our most sincere apologies for the room conditions you experienced. To prevent this from happening again, we are proactively working to resolve this issue both onsite and with a professional service company. I really appreciate you bringing this to our attention. We hope that you will give us the opportunity to provide you with a better stay the next time you're in the area.
room is clean but not recommended room is clean, very close to I75, not hot breakfast, only grab and go. I not recommended this hotel
Business response:
I received a copy of your review, and wanted to take a moment to personally respond. Please accept our apologies that we were unable to exceed your expectations. In response to your feedback, we will continue to strive to provide each guest with a comfortable stay and professional customer service. Our team is committed to satisfying our guests, so we are very thankful for your feedback. We would love to have another chance to provide you with a better experience at our hotel the next time you're in town.
Frequently asked questions about Extended Stay America - Gainesville - I-75
How is Extended Stay America - Gainesville - I-75 rated?
Extended Stay America - Gainesville - I-75 has a 3.1 star rating with 2,402 reviews.
When is Extended Stay America - Gainesville - I-75 open?
Extended Stay America - Gainesville - I-75 is open now. It will close tomorrow at 12:00 a.m.