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Extended Stay America - Gainesville - I-75
- Hotels
- Gainesville, FL
About this business
Location details
3600 SW 42nd St., Gainesville, FL, 32608, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The cleanliness of the room wasn’t good I found someone’s hair in the towels
Business response:
Dear Guest, Thank you for taking the time to share your experience. We sincerely regret that certain aspects of your stay did not meet your expectations and understand how this may have affected your comfort. Maintaining a hygienic and welcoming environment is a top priority, and your observations have been shared with our team to help improve these areas. Feedback like yours is invaluable in helping us uphold high standards and provide a more positive experience for all guests. We appreciate your perspective and hope to off... read more
No heater. It was cold and the rooms heater didn’t work. A coworker said his wasn’t either. Toilet took multiple tries to fully flush. WiFi was terrible. Room wasn’t clean. Stove wasn’t level, so when you put your pan on it it wasn’t even.
Business response:
Dear Guest, Thank you for sharing your feedback. We are concerned to learn that your recent stay fell short of expectations. Facing issues with cleanliness, maintenance, and connectivity must have been frustrating. Your observations are invaluable, as they help us focus on providing a more seamless and comfortable stay for future guests. We sincerely appreciate you taking the time to share your thoughts and look forward to the opportunity to welcome you back for a more enjoyable visit. Sincerely, Hotel Management
My daughter and I stayed here for week. The floors were so dirty my daughters feet were black after walking bare feet in the room. The toilet had a reddish scum ring and didn’t look like it had been scrubbed for a month. Used dental floss on floor of bathroom. Dirty dirty. I had to use bleach wipes to clean light switches and counters. I actually bought a swiffer and cleaned the floors and purchased blue drop ins for the toilets. A homeless person tried to open our door at 4AM. A prostitute was working the corner and using t... read more
Business response:
Dear Guest, Thank you for being our guest. We are very sorry to read about your experience during your recent stay with your daughter. The concerns you shared regarding the condition of your room and the activity around the property must have been frustrating, and we sincerely apologize for the inconvenience this caused. While situations like these are not reflective of the environment we work hard to provide, your feedback is invaluable and will help guide our efforts to improve future guest experiences. We are committed to... read more
I want to start this by saying the check in process was good. The ladies working were very kind and welcoming. The room though was absolutely disgusting and it’s more than housekeeping can fix. There were no toiletries in the room. All night long there are multiple dogs barking. Mildew smell and the bathrooms were horrible. There were rips in carpet. It just seems like this hotel isn’t up to par and it’s sad because there is some potential for it to be a nice place.
Business response:
Dear Guest, Thank you for sharing your feedback. We’re glad the check-in process was smooth and that our staff made you feel welcome. We regret, however, that the condition of your room and the disturbances from persistent smells and noise affected your stay. Your observations are important and will help guide efforts to ensure a more comfortable and inviting environment for future guests. We hope to have another opportunity to welcome you back and provide you with a more favorable experience. Sincerely, Hotel Management
The computers were down so check in process was slow was checked in by staff calling someone on their cell phone. Room completely smelled of old cigarettes. Ceiling in the shower had mold. Carpet had stains.
Business response:
Dear Guest, Thank you for sharing your experience with us. We understand how frustrating it must have been to face delays during arrival and a room that fell short of providing the comfort you expected. The issues you noted with the overall condition of your accommodations do not reflect the standard we strive to maintain. Your feedback is valuable, and we will address these concerns to ensure future stays feel more welcoming and enjoyable. We hope to have the chance to host you again under better circumstances. Sincerely, H... read more
Room was very very stinky, the doors and windows had to be opened for an hour to let the fresh air come in but still it only helped to some extent
Business response:
Dear Guest, We apologize for the concerns you experienced in your room. We work hard to provide a clean and comfortable environment; therefore, we regret that this issue compromised your experience. We will follow up on your concerns, and we appreciate you bringing this to our attention. Thank you for staying with us, and we look forward to another opportunity to provide you with the flawless stay you deserve. Sincerely, Hotel Management
The room was clean for the most oart but the bathroom was not at its best. The tub was very dirty and the water went down slow.
Business response:
Dear Guest, Thank you for sharing your feedback with us. We’re glad to know the overall condition of the room met your expectations, though we regret that the bathroom did not reflect the same level of care. A well-maintained environment is key to a comfortable stay, and your observations help us focus on areas that deserve closer attention. We appreciate your comments and hope to have the opportunity to provide a more seamless visit in the future. Sincerely, Hotel Management
Yes ..The rooms are not upto standard. I've stayed at Extended Stay hotels earlier but this time found it in very shappy condition. No kitchenette, not a single item, room and toilet is also very very old, floor was bit dirty, overall not upto the mark in any standard yet the charges are 130+, not a value for money at all. I don't think I'll book this again here or anywhere else for the same cost.
Business response:
Dear Guest, Thank you for sharing your feedback regarding your recent visit. We truly regret to learn that your stay did not meet your expectations. Your comments about the room condition and amenities are taken seriously, as we continually look for ways to enhance guest comfort and overall satisfaction. We understand how important it is for accommodations to feel well-maintained and offer good value. We appreciate your input and hope you will consider giving us another opportunity to provide a more positive and refreshed ex... read more
Room was very dated and had a weird smell. The outside of the whole hotel was very dirty with some questionable people walking around. Would not stay again.
Business response:
Dear Guest, Thank you for sharing your perspective on your recent visit. We regret that the property and its surroundings did not provide the sense of comfort and reassurance you were seeking. Your observations about the condition of the accommodations and the environment outside are taken seriously, as they highlight areas that affect the guest experience. We value your candor and will thoughtfully consider your comments as we continue striving to create a more welcoming atmosphere for future travelers. We would like the op... read more
Frequently asked questions about Extended Stay America - Gainesville - I-75
How is Extended Stay America - Gainesville - I-75 rated?
Extended Stay America - Gainesville - I-75 has a 3.1 star rating with 2,402 reviews.
When is Extended Stay America - Gainesville - I-75 open?
Extended Stay America - Gainesville - I-75 is open now. It will close tomorrow at 12:00 a.m.