This profile has been claimed by the business owner or representative.
Extended Stay America - Gainesville - I-75
- Hotels
- Gainesville, FL
About this business
Location details
3600 SW 42nd St., Gainesville, FL, 32608, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The room and the reception had a strange smell, there were hairs on the bed, and stains on the floor. I wouldn’t recommend this place, not even for a one-night stay. The service was terrible.
Business response:
Dear Luisa, Thank you for staying with us and for sharing your comments. We are sorry to hear that your experience did not meet your expectations. Please know that your observations regarding cleanliness and service have been shared with our team for careful review. We truly value your feedback, as it helps guide improvements, and we hope to have the opportunity to welcome you again and provide a more comfortable and positive experience during your next stay. Sincerely, Hotel Management
Rooms are old and water dripping from wall AC units into room floor. Bathrooms are old and stained.
Business response:
Dear David, Thank you for taking the time to share your feedback. We sincerely regret the inconveniences you experienced with the condition of your room and bathroom. Your comments have been shared with our maintenance team for immediate attention. Guest comfort is a top priority, and we genuinely appreciate your input, which helps us continue improving our accommodations for future stays. We hope to have another opportunity to welcome you back and provide you with a more favorable experience. Thank you again. Sincerely, Hot... read more
The bed was clean but the paint on the walls had many damaged areas. Dirt in the bathroom. Light bulbs covered with cob webs and dirt. Light fixtures scratched. No plug in bathroom sink. Would not consider using the shower Staff was nice at check in All the outside wall areas to the room were dirty. They charged a huge premium for a football weekend for a low class hotel.
Business response:
Dear Woodrin, Thank you for taking the time to share your experience. We’re sorry your stay did not meet expectations and that you encountered maintenance and cleanliness concerns. Feedback like yours helps us identify areas that need attention. It’s wonderful to know our front desk team made you feel welcome. We regret any disappointment with our rates and hope you’ll give us another opportunity to provide a more positive visit in the future. Sincerely, Hotel Management
Dirty bathroom and no towels
Business response:
Dear Matthew, Thank you for sharing your feedback with us. We truly appreciate your input and are sorry to hear that aspects of your stay did not meet expectations. Please be assured that your comments have been shared with our team to address and improve our standards of service and cleanliness. We value your perspective and welcome you back for a much more comfortable and seamless experience in the future. Sincerely, Hotel Management
The room was disgusting and we did not feel safe at all
Dirty and run down with no amenities
The non smoking room smells of smoke Cigarettes buts littered near room door and stairs No cooking utensils provided No shampoo or Body wash provided In adequate number of towels Office is not 24 hours Just bad experience
Bed bugs in bed
Very humid in my room. Black mold on the refrigerator that was not addressed by the staff. worn-out furnishings.
Frequently asked questions about Extended Stay America - Gainesville - I-75
How is Extended Stay America - Gainesville - I-75 rated?
Extended Stay America - Gainesville - I-75 has a 3.1 star rating with 2,402 reviews.
When is Extended Stay America - Gainesville - I-75 open?
Extended Stay America - Gainesville - I-75 is open now. It will close tomorrow at 12:00 a.m.