Extended Stay America - Grand Rapids - Kentwood

Anonymous 

on Expedia

8 years ago

Facilities 1) Very very low Wi-Fi connecting speed than we stayed before, even using paid Wi-Fi. 2) Nothing in the room for kitchen use at all. 

VALDA 

on Expedia

8 years ago

Only had one set of towels (washcloth and hand towels) Need 2 sets of each. Also should not allow smokers in front of property 

Little 

on Expedia

8 years ago

The bathroom wasn't very clean and the bar of soap from the previous guest was still in the tub. 

Anonymous 

on Expedia

8 years ago

Nice hotel and staff... Only reason it didn't get a 5 star was the fact that the elevator and stairwells smelled really bad & I'm not sure why. I was happy that the room did not smell and was fine! Good place and value! I would stay there again. :) 

Anonymous 

on Expedia

8 years ago

Upon arrival we waited 10 min before anyone serviced the desk. No bell to ring for service so had to just wait it out. Other than that I was impressed with the cost of the room for the amenities that were in that room. The room was clean, overall it wasn't a bad experience and I would recommend this hotel to a friend. 

Beth 

on Expedia

8 years ago

Nice and comfortable We were extremely satisfied with the accommodations. The only thing we didn't know about was there was no daily cleaning and replacement of the towels etc. However that didn't take away from the helpful staff etc. We would definitely come back should the occasion arise. 

amy 

on Expedia

8 years ago

Good location to shopping and Calvin College where a seminar was being held the next morning. 

Harald 

on Expedia

8 years ago

Gutter, netter Aufenthalt Preis-Leistung war sehr gut, manchmal lag etwas Kochduft auf dem Gang, da viele Bewohner kochen aber man läuft ja nur durch. Echt super freundlich und spontan. Gerne Wieder!