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Extended Stay America - Grand Rapids - Kentwood
- Hotels
- Kentwood, MI
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea. Cash is accepted as a form of payment for those guests paying by a weekly or monthly rate. A valid credit card must be kept on file for incidentals. Cash is not accepted as a method of payment for guests paying the daily rate.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot... read more
Location details
3747 29th St. SE, Kentwood, MI, 49512, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Nice place to stay. The room was a good size. It was quiet. Had a little trouble with getting stations on the television. Overall a good experience.
OK!
Business response:
The team and I appreciate your remarks. It is good to know that you valued the customer service from Amanda, your clean accommodations, and our convenient location. However, I will be sure to address proper customer service with our staff to make sure all of staff members are providing great service to guests. Thank you again for your review. It would be our pleasure for you to repeat your experience with us in the future.
It's a clean place and close to business area A pleasant place to stay that is close to restaurants and shops but still quiet. Has free breakfast but very limited choices and has no seating area at all. I cant get any assistance to print documents at all from the front desk.
Business response:
Thank you for providing us with details about your stay. I am pleased to read your remarks about the place being quiet and close to restaurants and shopping. However, I am very sorry that the breakfast and seating areas did not meet your expectations. To make sure this doesn't happen again, I am going to relay this to the corporate. I really appreciate you bringing this to our attention. We would love to have another chance to provide you with a better experience the next time you're in town.
was great I always go there since 2010
Business response:
We appreciate you taking the time to write a review and for choosing to stay with us. I am glad to see you continually enjoy your experience at our hotel. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area.
Good location Our needs for the hotel was to get in late sleep and early. This hotel suited our needs without problem. We enjoyed a lot of good stores near the hotel and felt the area was safe. This hotel is on the budget side but was clean and met our needs. My only complaint was I didn't like the pillows, but it would be hard to find one that meets everybody's needs
Frequently asked questions about Extended Stay America - Grand Rapids - Kentwood
How is Extended Stay America - Grand Rapids - Kentwood rated?
Extended Stay America - Grand Rapids - Kentwood has a 4.1 star rating with 1,011 reviews.
When is Extended Stay America - Grand Rapids - Kentwood open?
Extended Stay America - Grand Rapids - Kentwood is open now. It will close tomorrow at 12:00 a.m.