Extended Stay America - Grand Rapids - Kentwood

Anonymous 

on Expedia

8 years ago

My favorite place to stay in Grand Rapids Clean quiet comfortable & full Kitchen. The best value for the price. 

Shirley 

on Expedia

8 years ago

very clean and comfortable. We would stay again 

Kevin 

on Expedia

8 years ago

Nice but... Hotel was great. Breakfast sucked. 

Anonymous 

on Expedia

8 years ago

Wasn't very clean, had to wait in lobby about 5 min duties before someone came down to check me in. Rooms had hair in beds and in shower drain 

Anonymous 

on Expedia

8 years ago

Long wait before someone showed up at the front desk. Hair found in bed and shower 

Greg 

on Expedia

8 years ago

Very pleased. Very pleased. I had never stayed here before. Nice place in good condition. I have no complaints but if I had to point to potential areas of improvement I would say the front desk girl did not have the right personality or was not in the mood to be doing her job. Seemed to be just going through the motions like a zombie. Perhaps overly tired. The toilet appeared to be clean but there was a hair in the bowl. To me these are nitpicky things and would not change my recommendation or my willingness to stay there ag... read more

Anonymous 

on Expedia

8 years ago

Chrissy @ the front desk was amazing! We loved her Check is was a great experience. Chrissy chatted with us like we were long time friends. When we were walking down the hall to our room, we could smell cigarette smoke. Then we opened the door to our room and the windows were wide open, heat was blasting and reeked of cigarette smoke. chrissy was very accommodating and changed our room way on the other side of the hotel. This was excellent and very appreciative. I'm not sure why someone was smoking in the hotel anyways.