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Extended Stay America - Grand Rapids - Kentwood
- Hotels
- Kentwood, MI
About this business
Location details
3747 29th St. SE, Kentwood, MI, 49512, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
A bargin in multiple ways Biggest bargain we have had in quite a while--good room, great location, courteous service and great price.
Business response:
We appreciate you taking the time to share your comments. It is good to know our location, affordable rates, and room accommodations were all to your liking. Thank you for choosing Extended Stay Hotels. We hope to see you again soon.
Close to shopping Came late and all the items I asked for were in my room.
Business response:
We appreciate you sharing your experience. It is great to see you were satisfied with your stay at our hotel and everything you asked for was provided. The staff and I would like to thank you again for posting your review. We look forward to welcoming you back in the future!
Nice place to stay. The room was a good size. It was quiet. Had a little trouble with getting stations on the television. Overall a good experience.
OK!
Business response:
The team and I appreciate your remarks. It is good to know that you valued the customer service from Amanda, your clean accommodations, and our convenient location. However, I will be sure to address proper customer service with our staff to make sure all of staff members are providing great service to guests. Thank you again for your review. It would be our pleasure for you to repeat your experience with us in the future.
It's a clean place and close to business area A pleasant place to stay that is close to restaurants and shops but still quiet. Has free breakfast but very limited choices and has no seating area at all. I cant get any assistance to print documents at all from the front desk.
Business response:
Thank you for providing us with details about your stay. I am pleased to read your remarks about the place being quiet and close to restaurants and shopping. However, I am very sorry that the breakfast and seating areas did not meet your expectations. To make sure this doesn't happen again, I am going to relay this to the corporate. I really appreciate you bringing this to our attention. We would love to have another chance to provide you with a better experience the next time you're in town.
was great I always go there since 2010
Business response:
We appreciate you taking the time to write a review and for choosing to stay with us. I am glad to see you continually enjoy your experience at our hotel. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area.
Frequently asked questions about Extended Stay America - Grand Rapids - Kentwood
How is Extended Stay America - Grand Rapids - Kentwood rated?
Extended Stay America - Grand Rapids - Kentwood has a 3.3 star rating with 1,814 reviews.
When is Extended Stay America - Grand Rapids - Kentwood open?
Extended Stay America - Grand Rapids - Kentwood is open now. It will close tomorrow at 12:00 a.m.