Extended Stay America - Grand Rapids - Kentwood

Ressie 

on Expedia

9 years ago

My vacation stay at Extended America I would like to start off by saying this was a nice visit. I enjoyed my stay and the morning staff were very welcoming. The evening staff not so much. However, I will not dwell on the unpleasant. The rooms were very clean and I love the small kitchen in the room. I feel check out time should be at least by 3pm since check in is 3pm. Overall. I would recommend this hotel to anyone visiting in the area. 

Andrea 

on Expedia

9 years ago

Great stay Great stay. The only problem I had was that the shower was stopped up. 

Anonymous 

on Expedia

9 years ago

All was fine, price was great! 

Nicole 

on Expedia

9 years ago

Nice hotel, Very nice and helpful hotel staff This hotel was a nice place - newly remodelled - clean rooms and well maintained- the staff was very helpful and pleasant - we will definately stay here again 

Michelle 

on Expedia

9 years ago

Ok not the best May family stay at hotel so we could watch carman in concert. You have to request dishes to use in the kitchenette. We had to ask for toilet paper and towels. Front desk staff was friendly. 

Anonymous 

on Expedia

9 years ago

Was in excellent location for what I needed. Staff was extremely friendly, was like talking with a family member or friend. Very helpful with directions. No coffee pot in my room, but I went to loby and got it. 

Anonymous 

on Expedia

9 years ago

Hotel review? Needs a bigger bed. More room to move about ;) 

Vette 

on Expedia

9 years ago

Fire first night Yes fire first night stood outside for forty minutes. Stayed two days no clean towels ,no empty trash,no toilet paper unless I retrieved it. Also when it was all said and done the first no called or checked on me to ensure me the building was safe. Just went back into building no courtesy call. 

Business Travel 

on Expedia

9 years ago

It should be considered a Budget hotel. The breakfast was coffee, hot chocolate, tea. Oats, granola bars, fruit, & muffins. There wasn't any location prepared to sit down for the breakfast. It was but a cabinet with the above foods arranged on it.