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Extended Stay America - Grand Rapids - Kentwood
- Hotels
- Kentwood, MI
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea. Cash is accepted as a form of payment for those guests paying by a weekly or monthly rate. A valid credit card must be kept on file for incidentals. Cash is not accepted as a method of payment for guests paying the daily rate.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot... read more
Location details
3747 29th St. SE, Kentwood, MI, 49512, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
It should be considered a Budget hotel. The breakfast was coffee, hot chocolate, tea. Oats, granola bars, fruit, & muffins. There wasn't any location prepared to sit down for the breakfast. It was but a cabinet with the above foods arranged on it.
Business response:
The feedback provided in your review is much appreciated. We strive to provide guests with all the comforts of home, so I am disappointed to hear that our amenities were not to your expectations. To uphold our company's high standards, I will be sharing your suggestions with our corporate office. Thank you for sharing your experience with us. We hope that you will give us the opportunity to provide you with a better experience the next time you're in the area.
Week in hometown Overall was good but If you turned off fan even for a little the bathroom smelled like cigarettes
Business response:
Thank you for the feedback about your stay at our hotel. We appreciate the kind comments about the hotel overall; however, we apologize for the smoke odors you experienced. To prevent this from happening again, I will work with our housekeeping staff to make sure we are thoroughly eliminating smoke odors. I am grateful for the feedback you provided so we are able to continually improve our hotel. We hope that you will give us the opportunity to provide you with a better experience the next time you're in the area.
close to everything this hotel is very reasonably priced. It's nice to have a refrigerator, microwave, and a comfy chair. it's close to all kinds of shopping. close to expressways. close to airport.
Business response:
Thank you so much for sharing your experience with us. We are so pleased to hear that you enjoyed our comfortable accommodations as well as all the amenities our hotel has to offer. I’m thrilled that you found our hotel to be a great value! Thank you again for your kind words. The staff and I would love to provide you with another comfortable stay in the future.
nice place, close to everything close to freeways, mall, airport. we thought the hotel was nice and quiet, too.
Business response:
I appreciate you taking the time to write such a wonderful review. Please accept our apologies that our grab-and-go breakfast was not to your expectations. Still, we are pleased to know that we were able to provide you with a home away from home experience. Once more, thank you for posting your review. We look forward to having you visit with us again in the future.
It was great. The room was clean, comfortable and spacious. I would definitely stay there again
Frequently asked questions about Extended Stay America - Grand Rapids - Kentwood
How is Extended Stay America - Grand Rapids - Kentwood rated?
Extended Stay America - Grand Rapids - Kentwood has a 4.1 star rating with 1,011 reviews.
When is Extended Stay America - Grand Rapids - Kentwood open?
Extended Stay America - Grand Rapids - Kentwood is open now. It will close tomorrow at 12:00 a.m.