This profile has been claimed by the business owner or representative.
Extended Stay America - Grand Rapids - Kentwood
- Hotels
- Kentwood, MI
About this business
Location details
3747 29th St. SE, Kentwood, MI, 49512, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Good location Our needs for the hotel was to get in late sleep and early. This hotel suited our needs without problem. We enjoyed a lot of good stores near the hotel and felt the area was safe. This hotel is on the budget side but was clean and met our needs. My only complaint was I didn't like the pillows, but it would be hard to find one that meets everybody's needs
Ok for a short stay. Lots of people smoking in their rooms...can smell it as a non smoker. But staff was kind and I slept well.
There were alot of people hanging around outside. It was dark and a little scarry walking up to the lobby. There were also people in the bushes and trees hanging out. I realize it's a hotel where people stay for awhile but it was a little scarry for a single girl alone
Nicer than I thought it would be.... This is only 5 minutes from the airport so that was a big plus. The towels and bedding were good. The room looked renovated and has a kitchenette...stove, frig, microwave, sink and cabinets. We did use the kitchenette but if we stayed longer we might have. The carpet and curtains were all good and the room had 2 leather chairs which were nice.The only thing I would say was not up to par was the shower. It was clean but when you pulled up the knob for the shower half the water came out of ... read more
Thank you It was very gooof
Rent, rymligt och rimligt pris Ett prisvärt hotell där man inte betalar för onödig service men istället får ett rymligt rum med kylskåp och andra nödvändigheter för att inte behöva äta alla måltider på ställen ute.
My stay was fine, but the rooms are in great need of updating. Carpet and bedding was very warn.
Business response:
The feedback provided in your review is much appreciated. I was disheartened to read that the bedding in your room and the carpet was worn. Please accept our apologies. I really appreciate you bringing this to our attention. We would love to have another chance to provide you with a better experience the next time you're in town.
Karla review The entrance to the hotel should be hosed regularly to get rid of cement staining and grit under your feet. The hallways smell of a strong oder.
Business response:
Thank you for providing us with details about your stay. Please know that we are sincerely sorry that the front entrance was not scrubbed. I met with the staff, and we will make sure to wash the entrance to ensure that stain is not repeated. I really appreciate you bringing this to our attention. We do hope you will choose to stay with us again so we can have the opportunity to provide you with a better experience.
Frequently asked questions about Extended Stay America - Grand Rapids - Kentwood
How is Extended Stay America - Grand Rapids - Kentwood rated?
Extended Stay America - Grand Rapids - Kentwood has a 3.3 star rating with 1,814 reviews.
When is Extended Stay America - Grand Rapids - Kentwood open?
Extended Stay America - Grand Rapids - Kentwood is open now. It will close tomorrow at 12:00 a.m.