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Extended Stay America - Grand Rapids - Kentwood
- Hotels
- Kentwood, MI
About this business
Location details
3747 29th St. SE, Kentwood, MI, 49512, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Nice hotel close to malls It was clean and cozy, bed was a bit uncomfortable but overall room was nice.
A bit noisy! The room was clean and comfortable. It is unfortunate that some guests do not realize just how loud they are, even as it approaches midnight. We were unlucky to have some very noisy guests staying on the same floor who kept slamming their door, yelling, shouting and were just not considerate. We would have loved to have drowned out their noise with the heating/cooling unit fan noise, but the fan kept coming on and off. There was a setting on the unit for the fan to continually run, but it was not working properl... read more
Business response:
I received a copy of your review, and wanted to take a moment to personally respond. I am happy to read your remarks about how clean an comfortable your stay was. However, I am very sorry that there were noisy guests around you and the ac unit not working properly. To prevent this from happening again, my team is going to double check that all of our a/c units are working correctly. Also, I am sorry that we did not explain the Grab-N-Go breakfast to you. I will be following up with the staff to ensure they are letting everyo... read more
Nice Perfect for the price. Clean and decent size room. Had a good sized fridge and decent kitchen area. Wifi was easy to work. Definitely recommend
OK room stay but wouldn't promote There was nothing negative about our experience but the quality of the room/ hotel/ breakfast was not of the caliber of the other Extended Stay Hotels we've stayed in recently. Everything seemed a little "tired" and the breakfast was basic grab & go (ie: no milk for the oatmeal).We expected a bit more for the price...
Business response:
I appreciate you taking the time to write a review of your experience with us. We strive to provide guests with all the comforts of home, so I am disappointed to hear that the guest room and our grab-N-go breakfast not meeting your expectations. Still, I am pleased that you found the room to be spacious. Thank you very much for providing us with your feedback. I do hope that you will return to our hotel, or any other Extended Stay Hotels location in the future.
Nothing special Very nice staff, good place to rest for construction workers. Not a great place for a family to stop while I was checking in several cops were talking to guys out side who just got into a bar fight.
Nice place Dog friendly and very clean. I think that an ice maker would be helpful
nice hotel for the money the mini kitchen was awesome. the TV channels were great. the pillows were good and the bed was decent I suppose. it was about a 40 minute drive to the closest beach. me & one of my bestows went on an adventure through all the beach towns. it was nice to come back to our room & cook some pasta, in our room! such a great thing especially for the price. I would've given it a 5 star if it weren't so far from the beaches and if it had a pool
Frequently asked questions about Extended Stay America - Grand Rapids - Kentwood
How is Extended Stay America - Grand Rapids - Kentwood rated?
Extended Stay America - Grand Rapids - Kentwood has a 3.3 star rating with 1,814 reviews.
When is Extended Stay America - Grand Rapids - Kentwood open?
Extended Stay America - Grand Rapids - Kentwood is open now. It will close tomorrow at 12:00 a.m.